magna86
2
Hi,
Double click on AdwCleaner.exe to run the tool.
[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.
---- Next ----
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
:OTL
O4 - HKU\S-1-5-21-4183714209-3405757367-3475637347-1000..\Run: [tsiVideo] C:\Users\Tim\AppData\Local\Temp\tsiVi132.dll ()
O4 - HKU\S-1-5-21-4183714209-3405757367-3475637347-1006..\Run: [ooVoo] C\ooVoo.exe /minimized File not found
:FILES
C:\Users\Tim\AppData\Local\Temp\iswizard
:COMMANDS
[CREATERESTOREPOINT]
[EMPTYTEMP]
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
If the log doesn’t appear, it can be found here:
c:_OTL\MovedFiles\mmddyyyy_hhmmss.log
---- Next ----
Re-Check:
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Under Optional Scan ensure “List BCD” and “Driver MD5” are ticked.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.