1. Open notepad and copy/paste the text present inside the code box below.
    To do this highlight the contents of the box and right click on it. Paste this into the open notepad.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system


File: c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
HKCU SearchScopes: DefaultScope {DCA28ED2-D039-47CB-B5DE-75E3E0D5F11B} URL = 
SearchScopes: HKCU - {DCA28ED2-D039-47CB-B5DE-75E3E0D5F11B} URL = 

  1. Save notepad as fixlist.txt
    NOTE. It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

  2. Run FRST/FRST64 and press the Fix button just once and wait.
    If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
    The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warned you about the outdated version please download and run the updated version.

THEN …

Re-run FRST

[*] Type wuaudit.exe into the Search: field in FRST then click the Search File(s) button.
[*] FRST will search your computer for files and when finished it will produce a log Search.txt on the flash drive.
[*] Exit FRST.

Attach here Fixlog.txt and Search.txt logreports.