DavidR
6
There is a new on-line contact form, http://www.avast.com/contact-form.php?loadStyles for: * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Press (Media), issues.
Give the general details of the problem - Report that this is a Network Shield detection and can they please review the site. A link to this topic might also help.