system
14
OK been having a further look whist I still have Safe Mode accessible.
Assuming that the problem was caused by a failed Windows Update, which does look to be the case.
From Event Viewer, the following updates were downloaded and ready to install. Windows then failed to boot on the restart following the installation of these hot fixes.
Windows Malicious Software Removal Tool Jan 2014 KB890830
Security Update for XP & Server KB2917500
Security update for XP KB2914368
Security Update for Word 2003 KB2863866
Security update for Office 2007 KB2837615
Now looking through the Windows folder on C drive, the only Hotfix install log on the relevant date is for KB2914368
Also, this is the only Hotfix with an uninstall folder within the Windows root folder.
The “Fail to re-boot” issue started on 23rd Jan at about 01.23 ish as you can see from the attached logs.
Must go now as off to do a visit to my Dad’s
Thanks again for looking.