Please see attached the following text files, as requested last time I had a spot of bother.

an OTL file plus an FRST file, both run from Safe mode; it hasn’t generated an extras file this time.
The OTL scan threw a couple of disk not found errors, but I’m guessing that’s because networking is disabled at the moment, so it can’t see my network drives

Also just run Belarc Advisor, which does not registr any of the aforementioned hotfixes as having been installed. No fixes from 2014 show at all