XP won't start in safe mode, but hangs on aswrvrt.sys

I don’t know, when pressed the Fix button he asked me if I want to remove avast, so I thought this was the whole point, so I clicked yes.
I’m starting to wonder if I’ll ever be able to turn my machine on again :-\ …

There was nothing in the fix to do with Avast

I will replace the userinit now to see if that helps

Download the attached fix.txt as before
Run OTL and press run fix
OTL will ask for the location of the fix.txt
Navigate to and select the file you downloaded and press run fix again

Cant i just open the fix.txt and copy paste it into the OTL? Seem to work better that way

Sure that would work :slight_smile:

After the fix I still can’t reboot. Attached is the log.
Thanks

Where is the boot stopping now, which driver

Same- aswRvrt.sys

Do you have an XP CD as we may need to do a repair install

Yes, I have. Should I just reinstall windows?

You can either do that, which will give you a fresh faster XP or we can repair it. Repair retains the personal files

Given the choice I would back up the data you need and do a fresh install

I’m having the same problem. I’m attaching the file. Thank you. Carolyn

@miranetta I have placed a fix for you here http://forum.avast.com/index.php?topic=131889.new#new
Please continue in that thread

OK. Thanks for your time! Sorry it didn’t work out. But I appreciate your effort :wink:

Sorry we were unable to resolve this

I have the same problem with my Vista OS.
Repair OS doesn’t work
I run AVG Rescue CD : nothing found

I’ve attached the log generated by FRST (Farbar Recovery Scan Tool)

Any idea ?

You have has a lot of blue screens just lately looking at that data. What I will do first is remove McAfee

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press fix
On completion try a normal boot

Thanks very much for your help.
No pb with the fix
[i]Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 08-08-2013 02
Ran by SYSTEM at 2013-08-09 22:01:55 Run:1
Running from F:
Boot Mode: Recovery

==============================================

mferkdk => Service deleted successfully.
mfesmfk => Service deleted successfully.

==== End of Fixlog ====[/i]
I restart in normal mode = no change (user’s icon are displayed but after ~20 seconds, blue screen)
I relaunch in safe mode : display aswRvrt.sys and blocked

Other suggestion ?

Florent

OK as soon as you get to normal windows run MSConfig
You will need to be fast

Next we will check for driver conflicts

Step 1: Start MSConfig

Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Step 2: Configure Selective Startup options

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.

https://dl.dropbox.com/u/73555776/Cleanboot1.JPG

2.Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.

3.Click the Services tab.

https://dl.dropbox.com/u/73555776/cleanboot2.JPG

4.Click to select the Hide All Microsoft Services check box.
5.Click Disable All, and then click OK.
6. When you are prompted, click Restart.

Once back in windows does the problem still occur ?

Thanks for this response but I haven’t enough time, I only can select user before blue screen.
So I can"t follow your instructions :frowning:

What appears to be happening here is a driver is crashing the system in normal mode and failing to load in safe mode. Prior to the boot failure did you install any new programmes or get some updates ?