Yahoo Meesenger Error

system · 2007-05-02T00:28:23.000Z

Hi everyone, I apologize ahead of time if this question has already been answered. When I log into Yahoo Messenger the log in seems to go fine, but then I have an error window that pops up saying that an error has occurred and asks if i want to send the problem. No matter which answer I give the entire Yahoo Messenger closes, but I’m still logged in. As far as I know both Avast and Yahoo messenger are updated on my computer. What can I do to make it stop closing my Yahoo Messenger session? Any suggestions?

Lisandro · 2007-05-02T01:11:08.000Z

We will need more information to be able to help you:

Which OS are you using? Is it up to date?
What avast! version and VPS file (virus database) number?
Which actions have you taken to try solving the problem?
Do you use a firewall? Which one?
Do you have any other antivirus installed in your system?
Any other security programs that could interfere?
Any useful information into Control Panel > Administrative Tools > Events, specially ‘Errors’.

To know how to post a screenshot, see http://forum.avast.com/index.php?topic=8982.0
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).

I suggest you search this board for Yahoo messenger. There should be more users with the same trouble…

calcu007 · 2007-05-02T01:53:36.000Z

kapaugh post:1:

I have an error window that pops up saying that an error has occurred and asks if i want to send the problem.

That type of error occurs when a program crashes. Try uninstalling and reinstalling Yahoo messenger again.

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