I have run AdwCleaner and saved log. I have not run the "Clean’ function. See attached. Thanks for any help
RDW
I have run AdwCleaner and saved log. I have not run the "Clean’ function. See attached. Thanks for any help
RDW
also run Malwarebytes and OTL … and attach logs
Run AdwCleaner again and scan then clean selecting all elements
All Log files attached. Thx, RDW
wow… you seem to have all crapware known to man kind…and then some ;D you need to watch how you surf and what you download
did you do as Essexboy said… run AdwCleaner again and click clean …
guess Essexboy is in bed now, he will be back tomorrow and check the OTL log…
Well, this computer is a gimme, so who knows where it has been. I have run AdwCleaner agasin and selected clean. I will attach the log file from that process. And then wait till tomorrow. Thanks for your help. RDW
In that case is this a programme that you want to keep ? BodyMedia
Once this run is complete can you let me know if you are still having problems
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE - HKU\S-1-5-21-1179460058-3983496771-1478324643-1005\..\SearchScopes\{6B080C2E-38BA-4267-B7EC-A193459C5044}: "URL" = http://search.conduit.com/Results.aspx?ctid=CT3304762&SearchSource=45&UM=2&q={searchTerms}
IE - HKU\S-1-5-21-1179460058-3983496771-1478324643-1005\..\SearchScopes\{F1B38685-FFDE-4853-8CF4-CAE5AC0950C6}: "URL" = http://www.mysearchresults.com/search?c=0000&t=01&q={searchTerms}
O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
[2013/09/14 17:57:15 | 000,000,000 | ---D | M] -- C:\Users\Mom&Dad\AppData\Roaming\DefaultTab
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
After running OTL, I still get the yieldmanager popup when using IE and viewing my.yahoo.com. (See attached screen shot and IE10 information). I do not get the popup when looking at my.yahoo.com from Firefox. I have attached the OTL scan log and the log from the custom fix.
Regarding BodyScan program - it is used with an armband that monitors my steps, heart rate, calories expended, etc. I do use it everyday. I also have it installed on my laptop and do not have this problem. I would be interested if you are aware of problems with it.
Thanks, RDW
Could you confirm this is only on the yahoo site, as they are hand in glove with adyield manager
No I was just curious as to whether you wanted it or not is all
Please download Junkware Removal Tool to your desktop.
[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]post the contents of JRT.txt into your next message.
I have run JRT three times (using admin privileges) and it has timed out each time without leaving a log file. On the third try, I did capture a screen shot of the point that it seems to hang up, which I have attached. Hope this helps. RDW
Need to check that out
Re reading the js it is trying to get your uder ID is this when you are signed in or before ?
I can confirm that the popup occurs even before attempting to log in. It is also persistent after logging in (meaning that it pops up every time I select a new page) many times I must close it (select X) several times before it goes away (possibly there are several popups on top each other). It occurs in IE 10 with both www.yahoo.com and www. myyahoo.com url’s. I have not had it happen in Firefox with either url. I have not tried to select “Open” or “Save” responses.
OK next trick, disable java script in IE
Follow the instructions here http://www.alanwood.net/demos/enabling-javascript.html
Disabling the script has eliminated the problem (at least so far). I also tried disabling all (4) yieldmanager add-on’s in the “Tracking Protection / Personal List / Settings” area of IE tools. This approach also eliminated the problem, however the computer slowed noticeably. Thank you for your very capable assistance with my problem. Would you recommend routinely running some of the tools we used during this process? RDW
Not really as all the tools are updated regularly
What I would suggest now is that you run a disc defragment on completion of this cleanup
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Run AdwCleaner and select Uninstall
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe
Happy Camper! Thank you so much for all your assistance. I feel much better about this computer.
RDW
My pleasure