Your backup identity - "This link has expired"

[watsabitz]

I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can’t because I need to approve the synchronization from an already approved account. I don’t have one and based on some instructions from this forum I have to click on the button from the “Your backup identity” email . But when I do that it says “This link has expired. Please contact the sender of the email for more information.”
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!

[jaka5]

yaa i receive link activation to synchronize but i cant open it, cause this link doesnt exist, how to solve this?

[bob3160]

@watsabitz post:1

I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can’t because I need to approve the synchronization from an already approved account. I don’t have one and based on some instructions from this forum I have to click on the button from the “Your backup identity” email . But when I do that it says “This link has expired. Please contact the sender of the email for more information.”
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!

It’s the weekend. You’ll need to have a little patience.

[Asyn]

@bob3160 post:3

@watsabitz post:1

I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can’t because I need to approve the synchronization from an already approved account. I don’t have one and based on some instructions from this forum I have to click on the button from the “Your backup identity” email . But when I do that it says “This link has expired. Please contact the sender of the email for more information.”
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!

It’s the weekend. You’ll need to have a little patience.

He’s already waiting since November 2019.

[bob3160]

@Asyn post:4

@bob3160 post:3

@watsabitz post:1

I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can’t because I need to approve the synchronization from an already approved account. I don’t have one and based on some instructions from this forum I have to click on the button from the “Your backup identity” email . But when I do that it says “This link has expired. Please contact the sender of the email for more information.”
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!

It’s the weekend. You’ll need to have a little patience.

He’s already waiting since November 2019.

I’ve already reported this to Avast.

[avastuser3249]

watsabitz and jaka5,

Please reply to the PM I sent you.

[Masoud7]

I have the same problem
My backup identity link has expired and now I cant sync my password

[avastuser3249]

@Masoud7 post:7

I have the same problem
My backup identity link has expired and now I cant sync my password

Hi,

Please PM me your email address (the one used for Avast Passwords).