Hi. I was using my laptop this evening and suddenly a message popped up, saying " Your computer has been blocked" by The United States Department of Justice . Then it wanted $300 as fee to unblock the computer. I tried to search for solutions on google and found out this was just a fake alert. However, I failed to follow the instructions, like: Most of the guides told me to log on my windows by using safe mode, safe mode with Networking, safe mode with Command Prompt, but none of them worked. Everytime I turned my laptop on, no matter what type of mode I used. The message popped up again a few seconds later. So there really is nothing I can do to fix it, it doesn’t give me much time. Can any specialists who are available help me? Thanks in advance.
Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
When you reboot you will see this although yours will say windows 7. Click repair my computer
notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Thank You… I hope to never see anything like that again, i have used avast for somewhere in the neighborhood of 8 years and this is the very first problem i have had.
Hi folks, any chance of some help with this same virus on a Vista pc? I have located and downloaded a Vista recovery file, but when I try and run FRST.exe from the notepad windo, I just get a page full of characters and the app doesnt run? Thanks!