"Your copy of Windows 7 is not genuine." Error help!

Viruses and worms
1

This just started happening within the last week or so. I go to turn on my computer and I get a pop-up prompting me to validate my copy of Windows 7.
On my desktop, my background has become all-black, with a message saying “Windows 7, Build 7601, This copy of Windows is not geniune.” at the bottom, right corner of the screen.
When I attempt printing documents, i get a “splwow64.exe - bad image” message. I attached a screenshot of the message.

Could anyone help me fix this? I don’t want to have to system restore…

2

Try this to activate windows http://windows.microsoft.com/en-ca/windows/activate-windows#1TC=windows-7

If it fails we will then have a deeper look

3

RE: Windows Validation - 2 different things can occur here:

  1. You just need to re-validate Windows - happens all the time - many people feel that the message makes them feel like a crook!

  2. M$ had a massive corruption on their license server database. I have seen many codes, Office, Windows XP, Windows 7 licenses that are genuine, that M$ says are not valid. I have seen it occur after years of service on HP Enterprise grade notebooks, that I activated years ago for my clients, that are now invalid. So, M$ does not always know what is a real code, and what is not a real code!

I would remove that printer driver, and reload that printer driver. That handles the situation over 90% of the time.

Sincerely,

J.R. “AutoSandbox Guy” Guthrie

“At this point in time, the Internet should be regarded as an Enemy Weapons System!”

4

I have no option for Windows activation. I attempted to validate my copy online and Microsoft just prompted me to buy a new copy.

5

Go down to Activate using the telephone on the page I linked to and it will describe how to phone MS (free) and activate over the phone

6

So far, this image is the message I’m getting when I try to go to the activation options that the website’s instructions are prompting.

7

This may be one of those times that an original license from HP is NO longer valid (the M$ server database corruption issue, as I have seen it many times before, as I am also HP Authorized). If you have a valid COA for this OS on your HP system, then it is time to call HP and start bitching. Because the system is an HP system, M$ told us it was an HP issue, and not a M$ issue, even though it really is a M$ issue!

Sincerely,

J.R. “AutoSandbox Guy” Guthrie

“At this point in time, the Internet should be regarded as an Enemy Weapons System!”