Your product is very misleading

Avast I’m sorry but you are kinda making me and a lot of others mad… I’ve been using avast since version 4.8 and this product has gone to the toilet… I mean why would i even buy your paid product after seeing ads such as the one I attached? Its misleading and I’m sure some others would agree. Please take our word and Stop the misleading ads before you lose customers

Avast behaves like rogue antivirus. :stuck_out_tongue:

Misleading ?
It only is for those who don’t realize it is a advertisement.
I agree that avast should make that a lot more clear.
Now people could think there is something wrong with their installation.

+1

like my aunt, my father, my sister… Now maybe they will call me for ask me if they have something wrong with their computer! >:(
maybe I have to stop advise avast…

I have no problem with adverts in avast free, but this FUD isn’t an advert and will no doubt have the reverse effect than its intent. No purchase of AIS or Premier and more likely the loss of an existing customer.

Whilst they may be free users, the cheapest and best advertising is word of mouth. Yet negative word of mouth doesn’t just lose one user, it loses any positive word of mouth and is more likely to be negative word of mouth.

I’m no marketing expert, but this just doesn’t appear to make any sense.

+1

The reason I bought AIS was as a way of repaying for the years of free protection that I had… Would I do that now with all the ads, I do not know

essexboy same here dude, I been avast free customer but i don’t think i’ll upgrade to a paid version ever with all these ads… The sad thing is when avast team see’s this post they’ll probably just close the topic stating the same thing as before that improvements are on its way…

Agree 100%

You seem to miss the point, in the paid version, you can turn off these ads or pop ups.

That is true, but if I was using the free version would I be inclined to defray the cost by purchasing a licence as I did or would I get annoyed and irked by the ads

The fact remains, the ad makes it seem like something is wrong with avast!, technically. Which often freaks out users and makes the opposite effect. It’s stupid and misleading.

Indeed, misleading ad by Avast! I don’t have an Avast Firewall yet I was told that I had the Avast Firewall turned OFF. Keep on going on like this Avast! and you will loose this customer who has Avast installed since version 4 and recommended Avast! to my friends and family which I don’t do any longer.

+1 for the misleading technical information about Avast installation.

This is pure FUD imho.
It’s not same average protection.
Avast has one of the last false positives rates at all (https://press.avast.com/en-us/avast-tops-av-comparatives-test).

I’ve never seen such ads! I am running the latest Avast Free Antivirus version on Windows 10. Maybe it’s the location? I live in Egypt.

I am a paid subscriber to Avast Prermier. Could someone please advise me HOW to turn these ads off?
I have reduced the Popup durations to 1 second in “Settings” except for “Show popups for other Avast
Produccts” (which I have unticked). Is this all that is needed? Many thanks.

Mike

Avast Settings>General>Pop-Ups>[untick] Show popup offers for other Avast products.

You don’t need to make the duration 1 second, mines is at default of 20 seconds and I have no pop-ups.

http://screencast-o-matic.com/screenshots/u/Lh/1462053568997-65443.png

That doesn’t change the fact this is enabled by default and the ad is hugely misleading and confusing to casual users. These need to go because they harm avast! reputation more than it helps sell licenses…

I agree that the popups should be disabled at default for paid users.

Why would paid users want ads for?