5

So my name says “Newbie” for a reason. I’ve now found where in the preferences the activation code goes. Both of our Macbooks have activation codes in the preferences, and as I would expect they are different from one another. Confusing though is that I only have a confirmation email for the first purchase. I paid an additional fee a month later for my wife’s computer and can’t seem to find an email for that purchase, but it had been working fine since September 2016 till a couple of days ago. The activation code on my confirmation email matches neither of the codes on our preferences. Her computer is still exhibiting the same problem.