Abraxas
Who did the uninstall of ZA?
I’ve uninstalled ZA many times to test other Firewalls and never had any problems. Please bear in mind that your info came from MS.
There is no way of knowing how much exoerience the person you talked to had.
MS has enough trouble addressing issues with Windows. Usually the answer is: “I think you should re-install Windows. That will probably
fix the problem” ;D ;D