O.K. I’ve been doing the tech. work for Marauding with this situation. It appears that she didn’t uninstal Zone Alarm properly. Maybe the virus I cleaned had something to do with this. I’ve checked Zone Lab’s Forum, and there’s a thread about manual un-instalation, posted by the Administrator.
http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/ManualUninstall.html
She’s using XP Sp2 firewall, for the moment. Personally I’d like to test if it’ll protect, if not there’s Sygate . I’ve re-installed Avast! 4.5 Home, Ad Aware SE, Spybot, and Microsoft Anti Syware.
As every computer has it’s own peculiarities, trial and error is the basic theory I’m using. I believe this is called the “Emperical Method”. We learn through our mistakes. Hopefully not too many 