0x800CCC1A error - server does not support encrytion type

Avast Free Antivirus / Premium Security
1

I am running a Windows 10 machine with Outlook 2007 as the mail program and Avast as my security. I get the following error when trying to receive email:

Error 0x800CCC1A: Your server does not support the connection encryption type you have specified. Try changing the
encryption method …

I’ve spent hours trying to fix this without avail. Disabiling Avast’s mail shield eliminates the problem but I don’t want to do this. Any help greatly appreciated.

Jon

2

Hi,

Would you mind attaching a screenshot of your “Internet Email Settings” > “Advance” tab

3

Incoming server (POP3): 995
Server requires an encrypted connection (SSL) is checked.
Outgoing server (SMTP): 465
Use the following type of encrypted connection: SSL

Hope this helps.

Jon