I have attached the log files as needed. thanks.
Let me know if this stops it
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKU\S-1-5-21-3308813543-1294093709-1522524983-1000\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ProxyEnable: [.DEFAULT] => Internet Explorer proxy is enabled. ProxyServer: [.DEFAULT] => http=127.0.0.1:53391;https=127.0.0.1:53391 ProxyEnable: [S-1-5-21-3308813543-1294093709-1522524983-1000] => Internet Explorer proxy is enabled. HKU\S-1-5-21-3308813543-1294093709-1522524983-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://search.protectedio.com/?u=8c2ecf7011b253c0538b2661a807d7dd&c=p1&src=hp&inst=1439421142 SearchScopes: HKLM-x32 -> DefaultScope {20B9D1AE-AD1A-38B4-87FE-AF278DA9861D} URL = hxxps://search.protectedio.com/search.php/?q={searchTerms}&u=8c2ecf7011b253c0538b2661a807d7dd&c=p1&src=srch&inst=1439421142 SearchScopes: HKLM-x32 -> {20B9D1AE-AD1A-38B4-87FE-AF278DA9861D} URL = hxxps://search.protectedio.com/search.php/?q={searchTerms}&u=8c2ecf7011b253c0538b2661a807d7dd&c=p1&src=srch&inst=1439421142 SearchScopes: HKU\S-1-5-21-3308813543-1294093709-1522524983-1000 -> DefaultScope {20B9D1AE-AD1A-38B4-87FE-AF278DA9861D} URL = hxxps://search.protectedio.com/search.php/?q={searchTerms}&u=8c2ecf7011b253c0538b2661a807d7dd&c=p1&src=srch&inst=1439421142 SearchScopes: HKU\S-1-5-21-3308813543-1294093709-1522524983-1000 -> {20B9D1AE-AD1A-38B4-87FE-AF278DA9861D} URL = hxxps://search.protectedio.com/search.php/?q={searchTerms}&u=8c2ecf7011b253c0538b2661a807d7dd&c=p1&src=srch&inst=1439421142 BHO-x32: SecureWebBHO Class -> {D3C24E2B-C820-4492-9B69-11BF7163F998} -> C:\Program Files (x86)\Safesoft Protector\swie.dll [2015-08-11] (SecureSoft) Toolbar: HKU\S-1-5-21-3308813543-1294093709-1522524983-1000 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File 2015-08-11 10:28 - 2015-08-11 10:28 - 00000000 ____D C:\Program Files (x86)\Safesoft Protector 2015-08-07 20:31 - 2015-08-07 20:31 - 00000000 ____D C:\Users\steve-pc\AppData\Local\{8D7C69EC-E33B-4FB9-B075-F651D101D059} 2015-08-03 20:15 - 2015-08-03 20:15 - 00000000 ____D C:\Users\steve-pc\AppData\Local\{30E8B32E-C93C-48F2-95CD-9D54D6FD8BAA} C:\Users\steve-pc\locStrings.js Task: {0BE6F4E8-7B16-4309-92D3-F58D5B49D915} - System32\Tasks\Maintenance Security Service => C:\Program Files (x86)\Maintenance Security\MaintenanceSecurity.exe [2015-05-26] (Secure Updater) Task: {178B5B09-3EA0-4E73-8CEB-620D977727E1} - \SMupdate1 -> No File <==== ATTENTION Task: {4E31FC2F-E271-4E6D-83AC-2D25A5FBAC5A} - \FFMPEGUpd -> No File <==== ATTENTION Task: {6E868F03-7ABD-4A43-8CFD-5EB644026DB7} - \YTDownloaderUpd -> No File <==== ATTENTION Task: {796A7FE7-BC80-4167-B762-B244C77B9616} - \SpeedUpMyPC Maintenance -> No File <==== ATTENTION Task: {D85723B7-FE81-41CA-9D68-BE1C1B4D7655} - \SpeedUpMyPC Startup -> No File <==== ATTENTION Task: {E4D2A7A1-8B0D-42CA-A024-74DF85618558} - \Buenosearch -> No File <==== ATTENTION Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Thanks for your quick help… (It would be great to learn how to do this myself too, is there any info on this?)
Here is the log file…
AdwCleaner v5.001 - Logfile created 18/08/2015 at 12:13:34
Updated 17/08/2015 by Xplode
Database : 2015-08-18.1 [Server]
Operating system : Windows 7 Home Premium Service Pack 1 (x64)
Username : steve-pc - STEVE-PC-PC
Running from : C:\Users\steve-pc\Desktop\AdwCleaner.exe
Option : Cleaning
***** [ Services ] *****
[-] Service Deleted : PrivoxyService
***** [ Folders ] *****
***** [ Files ] *****
***** [ Shortcuts ] *****
***** [ Scheduled tasks ] *****
***** [ Registry ] *****
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib{2F137995-4D26-44AD-9C4E-91055090A817}
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{D3C24E2B-C820-4492-9B69-11BF7163F998}
[-] Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext\CLSID [{3593C8B9-8E18-4B4B-B7D3-CB8BEB1AA42C}]
[-] Key Deleted : HKLM\SOFTWARE\SecureWebChannel
[-] Key Deleted : HKLM\SOFTWARE\SecureWeb
***** [ Web browsers ] *****
[-] [C:\Users\steve-pc\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Default_Search_Provider_Data] Deleted :
:: Proxy settings cleared
:: Winsock settings cleared
C:\AdwCleaner[C4].txt - [1246 bytes] - [18/08/2015 12:13:34]
C:\AdwCleaner[S4].txt - [9259 bytes] - [18/08/2015 12:12:29]
########## EOF - C:\AdwCleaner[C4].txt - [1370 bytes] ##########
(And it appears the issue is now gone…Thanks very much!)
It would be great to learn how to do this myself too, is there any info on this?
UNITE Against Malware http://uniteagainstmalware.com
If all is well tomorrow let me know and I will tidy up
So far so good thanks!
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe