I upgraded alot of machines and one of them after upgrade shows that the Web Shield as OFF.
I tried to do FIX and also enable…no luck.
I rebooted…no luck.
Is this an known issue ?
Is there a fix ?
The machine is DELL laptop (i5) with W7 64bit…all latest updates, etc.
i got the same problem,
tried alot of different things. i’ve tryings things for 2 hours already and still haven’t found the solution.
i got win7 ultimate and avast 7.0.1474…
at the first time i didn’t notice it but check thekochs post above me…
he has it solved & it worked ! its great that i finally found the solution.
thank you thekochs i tried over 10 things and this was the only thing that worked,
i feel safe now
Should not have to re-install to fix this! I loved Avast up until this. I’m on satellite internet and now I have to waste my limited allowance to re-install. Thanks a lot Avast!
Didn’t use the earlier solution (because I didn’t see it) but my system is working. I did a quick scan then rebooted and then noticed that it was working. Not really sure exactly what resolved it.
Same thing happened to me just now. Not just the Web Shield is OFF. Everything is off i mean everything avast main screen says this “UNSECURED”. Your system is not protected. Please use the Fix Now button to start protecting your system. I then clicked on Fix Now no response. I then tried to individually turn on each real time shields. No help!
This is some sort of bug. My Avast free edition is 7.0.1474
WebShield was disabled when I powered up my Win7 laptop this morning. Clicking on the “Fix” button in the AvastUI did nothing. I next tried the repair thru Win7’s “Uninstall a program” twice, rebooting after each attempt to no avail. I then shut the laptop down. My WinXP desktop didn’t have the problem. I downloaded AshClear.exe and the AIS install with the intent to do a clean install on the Win7 laptop. However, on powerup, Avast WebShield was again working. I’ll accept the small miracle.
Now, if WebRep will start working in Firefox 16.0.2 on Limited User Accounts on both machines I’ll be happy. WebRep works on the Admin accounts on both machines now. WebRep worked for me until v7.0.1473 (it’s just the last 2 updates that has the problem for me.
Ooooooopps…just had another PC come up with the Web Shield OFF…fix button did not work nor enable.
Instead of unistalling and re-installing Avast I did as suggested above.
Here are steps… 1) Go Into Your Program Files Installations in Control Panel on Windows.
2) Click on Avast for UNINSTALL and it gives you options to Repair, etc…select CHANGE.
3) Deselect Web Shield (Reboot)
4) Once Rebooted you’ll see no issue but Web Shield is not active.
5) Go Back into Program Files Installations in Control Panel on Windows and again Avast>CHANGE.
6) Re-Click on Web Shield (Reboot)
7) PC Boots all should be OK.