A bit disappointed

Viruses and worms
1

Hi!
I don’t have any questions really just an input. I’ve been running avast! for like 8 years and it has worked perfectly. But today it disappointed me by letting the “snap.do”-virus/browser hijacker onto my computer. And from a quick google it was quite apparent that it’s a “popular” virus these days and other programs seems to detect it so why haven’t you gotten avast! to do it too?
If anyone on here is a developer or has easy contact with one please tell them that they should really take a look at this to make avast! even better :wink:

Cheers!
Phonton

2

Snap do is a PUP and not a virus as believe it or not some people install that intentionally

Have you used Browser cleanup to remove it

3

snap do is classed as PUP = not virus / Possible Unwanted Program

avast PUP detection is defaul off…exept for in boot scan, so if you want pup detection turn it on :wink:

or use Malwarebytes and AdwCleaner for PUP removal

as essexboy say…you can download and install the crap from Cnet if you want to http://download.cnet.com/Snap-do-Browser-Widgets/3000-2378_4-75759707.html

4

Oh see there… Poor people who don’t understand better :stuck_out_tongue:
Of course I’ve cleaned it out :wink:

Oh PUP detection off, ey? Well that’s good to know, thanks :slight_smile:

5

Set PUP on

https://dl.dropboxusercontent.com/u/73555776/pups.JPG

6

Yupp I found it literally seconds before you posted :stuck_out_tongue: :wink:

7

Shucks :slight_smile: I have also set hardened mode to aggressive, that way any unusual programme is brought to my attention before it runs

8

be aware that avast class some factory installed programs from hp / toshiba / dell as PUP bcause of what they can do…so you need to know what is detected befor you take action :wink:

9

The removal instructions: http://www.wikihow.com/Get-Rid-of-Snap-Do

pol

10

essex: Ok thanks :slight_smile:

Pondus: Oh thanks for the heads-up. good to know :slight_smile:

pol: Well as I said I’ve already removed it but thanks anyway :wink: