system
June 16, 2015, 4:27pm
1
Hello
It seems I have, on my computer Windows 7, a frequent problem.
I haven’t found nothing for this problem with Malwarebytes Antimalware.
Si Irequest some help.
The computer have been infected by URL such as anythicago, opticguardzip…
Can you help me to resolve this problem ?
Thank you very much for your answer !!
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here .
[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[ ]In the main box please paste in the following script:
createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns;b
[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Post its content into your next reply.
system
June 17, 2015, 6:30pm
4
Hi,
Here attached the result of the examination by Zoek.
Thank you for your answer and good evening…
Best regards
How is your PC behaving now?
system
June 18, 2015, 7:27am
6
HI,
Un fortunately, The problem is still there.
Here attached two screenshots.
Soon for a solution?
Thanks you very much,
Regards
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool
Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Make sure that Addition option is checked.
[*]Press Scan button and wait.
[*]The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt .
Please include their content into your next reply.
system
June 18, 2015, 8:48am
8
Hi,
Here attached the new files after checking with Farbar Recovery Scan Tool.
See you later
Best regards
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt .
Please attach it to your reply.
system
June 18, 2015, 7:38pm
10
Hi,
I just apply the fix that you created for my computer and apparently it worked well here!
I have not had any alert message by opening my mailbox, or my browser…
Here attached the fixlog.txt generated by the fix.
Thank you to tell me so here it is now normal.
Good evening and thank you very much !!
Best regards