About my old serial?

I am using avast 4.8 now!I have a serial of it!I change it to v5.0.Why my serial cann`t be activated?

Goto http://www.avast.com/resend-license.php and follow steps.
You MUST use the email with which you bought your original license.

This pege don’t work.

Please visit this topic:
http://forum.avast.com/index.php?topic=56012.0

Just tried the page, and it opened immediately.

Hi, just try to contact them :
( Submit a Ticket )
http://support.avast.com/

Contact Alwil via sales@avast.com with your problem.

This page is OK.
I push “Resend license” button. Next page (http://67.228.147.162/resend-license.php) is empty.

Please, try it!

Okay… clicked on your link: page opened directly. Working perfectly.

Yes, empty page … the system is not working …

Ich bin nicht blöd.

Don’t work!

Could you try it?

I tried it. I clicked on your link.
What do you mean by “empty page”. Just everything blank, nothing?
I get the same page as on avast.com/resend-license.php.

Open the page, and type your details and press ( Resend License ) …
and see what’s the result … blank page …

I can not type my details, because I don’t have any.
I never had a 4.8 Pro license.

If it doesn’t work, send Alwil an email: sales@avast.com

Anyhow: what is supposed to happen? The license-file will be send to the specified email.

  1. step:

http://avast1.JPG

(avast1.JPG)

  1. step:
    I push “Resend license” button

  2. step:

http://avas2.JPG

(avas2.JPG)

Yes, but he didn’t receive the license file and didn’t get an error message …

And you did not receive a license file via email?

No, I don’t get the license file.

I bought a license for v5 directly, but try to insert valid email and any date in this page and see:

http://www.avast.com/resend-license.php

and ( aqaba ) didn’t get any license file or any error message as he said while he insert valid data

I can only repeat: write a mail to alwil. sales@avast.com