Hi,
Why doesn’t avast support absolute paths for exclusion lists ?
For example C:\data wont work, I have to use *\data.
Is there any reason behind that ?
Thank you
Without having more information, I have to guess here.
It is because the systems are networked.
Network names are used and not C:\ like there is on a standalone system.
But the thing is that you can use a path like this one “?:\Pagefile.sys” (it’s on the default exclusion list).
So I don’t get the logic here
The logic is that C:\ is a absolute path and ?:\ is not since it is using a wildcard.
I mean I don’t understand the logic of accepting “?:\Pagefile.sys” as an exclusion, but not “G:\Pagefile.sys” for example.
What is it that you don’t understand about using wildcards ?
Are you even using Avast EndPoint/Avast For Business ?
Are you a admin ?
I don’t use the Avast for Business (cloud) product, so I don’t know if it handles exclusions differently, e.g. if the system is networked or stand alone, etc.
The ? is a single wildcard character could get round any differences if this G:\ drive isn’t a fixed drive letter.
I use avast free and use a range of exclusions and for me either option works, but I use the ? when I have backup date on a different drive, but the same path other than the drive.
I’m using avast business security, with the web dashboard on which you can setup the preferences for all the clients.
On this web interface you can add some exclusions (in filesystem shield advanced prefs).
On this list there are already some exclusions by default, like, for example “?:\Pagefile.sys”.
Usecase : I have 2 drives, lets say : C: and D:, and both drives have a folder named mydata. And I only want to exclude mydata folder on D:, not on C:
I can’t use “?:\mydata” because it will exclude both folders.
I don’t understand why they made this impossible.
OK, my references were in the Global Exclusions not the File System Shield settings.
I think the ?:\PageFile.sys default is set up that way as there can be more than one PageFile.sys and avast is doing it to exclude all of those potential locations.
I don’t know if in using the web interface you mentioned it differs from those settings in the program UI.
I think it needs one of the avast team to pick this up, I will try to flag this to get some attention.
The support actually told me it was not possible to differentiate specific drive letters.
So I was only wondering why make that choice of ignoring drive letters ? It’s the only reliable way to make sure you exclude a specific folder.
If you want to exclude a folder on a specific drive, just add the following exception: C:\Folder*
Laphil - Did adding * at the end work???
Please add an exclusion for this file in the business.avast.com web portal. Adding in the web portal will allow the change to sync to all computers. Login and go to Network > Settings > Choose Template > Advanced > Antivirus Setting > Exclusions. Add the file here along with any others you want to exclude. You can add like this:
Executables:
*\example.exe
File Path:
Example: C:\Program Files\AVAST Software\Avast
Add like this: \AVAST Software\
URL:
Example: https://business.avast.com/
Add like this:
https://business.avast.com/*
.avast.com/
www.example.com/*
Then make sure to click save at the bottom. Allow time to sync and it should work properly now. Please let us know if there is anything else we can assist with.
Out of interest how would you exclude a users profile area. Normally you could use something like %allusersprofile%* but I assume % does not work on Avast.
Hello Laphil,
When the exclusion syncs, it should sync the drive letter, does yours not? Adding C:\Data* should exclude any files/folders in the C:\Data folder and it should sync with that syntax in General > Exclusions (on the client) to double check.
Hello Sam87,
It is not currently possible to do an exclusion for a userprofile directly (%userprofile%), it wil sync to the system32 folder. You can exclude the folder within a profile with *\folder_name*
Thanks,
Michael P.
AVAST Business Support Team
Any news about this feature?
There is any possibility to exclude a file in a folder under user documents?
c:\Users*\Documents<folder name>* → will exclude all the object under Users
%userprofile%\Documents<folder name>* → seems to not work