Advertising

General Topics
1

i’m now getting a permament advert which I can’t seem to get rid of. Help, please. I’ve just installed Avast software.

2

More detail would certainly help.

3

For example the advert for Avast VPN to hide behind the line. It doesn’t even disappear by itself without a click. I have pretty much disabled all annoyances and community notices.

Please advise as I already paid for licenses and do not wish to be spammed with adverts for a product I paid for.

I have version 2014.09.0.2006

4

This was a bug that I though was squashed, but appears to have come back intermittently.

The popup is actually meant to be the auto update notification (check your avastUI > Settings > Update and you will see that an auto update has just taken place. It appears that these tips/ad popups are piggybacked onto the auto update notification popup and this looks like it messes up the display and sound for the auto update notifications.

If you browse the forums you will see several topics relating to a known bug about updates.

  1. no auto update notification popup (commonly displays an avast! tip - FB Privacy, instead).
  2. no audio voice over for the auto update.
  3. the popup delay timings don’t appear to work either.
    These tips/etc. popups have in the past been piggybacked with the auto update update notification, so the only way to get rid of them would be to disable the auto update notification, which if you want the update notification (when it works correctly) would remove everything.
5

The adverts are back now in the last 3 days on a number of machines I have… This is annoying and wish they would just go away. I already paid for my product stop send me crap.

6

Adware and Nagware in Avast Antivirus package??
I first tried Avast in 2008, but moved on to test/trial/use others. Came back to see how things have changed and I’m pretty disappointed.

Pop up ads showing in lower right corner (or ANYWHERE) are bad form, whether they’re repeated announcements of a sale or nonsense about a freaking football game.

Even worse, thinking it’s acceptable to hijack MY audio to yell out that virus defs have been updated! That is totally unacceptable.

Is there any way that a user can disable this distracting intrusiveness?

Thanks

7

Avast > Settings > Appearance > Pop-ups

Avast > Settons> Appearance > Sounds.

Bottom right of Settings page, look for “?” that is the HELP File.

8

@ rubricsubed,
The following video may also be of help to you:
avast! Quiet Protection:
http://www.youtube.com/watch?v=Fib5c4suWnU

9

Thanks to Norbert Gostischa for your diligent effort to provide clarity in video form! (despite the Avast programmers justifying their paychecks by completely morphing the GUI’s appearance since you made that video, it proved a big help.) Comparing your screenshot to my version suggests many of the normal clues (intuitively titled tabs) have apparently been buried another level or two deep or below the page bottom using a scrolling interface.

After working with and battling computers, programmers and software for decades (currently 307 programs, many with quirky GUI’s where finding standard functions is an easter egg hunt) I’ve developed a very jaundiced view of HELP files written by programmers who assume we all know what they know and making simple searches an hour’s time suck guessing game of “Where did they hide the answer?”

I loathe cryptic icons but do know that a ‘?’ means HELP but darned if they haven’t now relabeled the ? with the word Help for those who don’t! LOL Trouble is, even the Avast search function is buried (or my old eyes are worse than I fear) and if you search ‘Accessibility’ it coughs up 35 results! Many people on tight schedules get discouraged at that point, especially after the first 100 or so unproductive forays into unintuitive help files or contorted knowledge bases.

I presume others have complained about the intrusiveness else Norbert wouldn’t have invested the effort in a video tut. Avast might eliminate the annoyance by offering a CHOICE during the install to enable accessibility features or at least advising that they’re turned ON by default but can all be disabled. I saw nothing like that and while I prefer opt in, even knowing an opt out is available would have sufficed.

Thanks again, Norbert!

10

My pleasure rubricscubed. :slight_smile: Glad to hear that the little video helped. :slight_smile:
There are many more…

11

Nice to know, Norbert. Betting there’s a link to an index of them hiding in plain sight, too, eh?
Much of the time my nose is buried deep in Photoshop tuts, so there’s precious little time left for all the other stuff I need to watch (and I don’t mean vacuous reality shows or talking heads.)