Alert SIM changed at each phone reboot

Odpad Issues
1

Hi,

Just found that each time the phone is rebooted, a sms is send with status SIM CARD has been changed.

Have you ever seen this ?

Regards

2

Hello,

this happens when the sim card has been changed - in rare cases it also occurs when the phone lost contact to the sim card for a brief moment.

anyway - if you open anti-theft once, it is no longer marked as lost and will stop reporting.

Werner

3

(Since this was here, thought I post to this & reduce extras.)

I’ve been having the same issue w/ Avast reporting that my SIM has changed after every reboot. It’s not even a regular SIM card. I’m on the Droid Charge w/ Verizon, it’s the LTE SIM card. Every time the alarm goes off, I enter my passcode & the SIM get added to the whitelist. I’ve tried clearing the whitelist, so the one in the phone is the only one. Still it alerts me & the people on my friend’s list. I’ve checked the SIM’s # in my status & it doesn’t change, but Avast seems to think so after every reboot.

Is there any way to turn off the SIM check? Didn’t find an option for it.

4

I’ve got the same issue on mu Samsing Galaxy S Plus. I’ve changes the sim because of I moved to another telco. Since then after every reboot an SMS with the IMEI of my phone is sent out. I’ve tried everything, even re-installing avast after cleaning all data of the app. Unfortunately that didn’t help either.

5

Still have this issue on all our phones.
It happens on HTC Explorer, Samgung Galaxy Nexus.
SIM cards are already in the white list.

It seems to be a real bug.
I have kept 2 sms from one phone with the message of sim card change and information related to the new sim are the same that the older one …

6

hi please send me an email to holzner@avast.com and I’ll analyze together with one of you guys (please note: you need to be able to get me an ADB log).

7

Hi,

I’m facing the same problem, but I have an idea on why this would be:

I’m using a “virtual provider”, which uses a “full-mvno” simcard. Hence that means it uses the “Mobistar” network, but actually renames it to “Telenet”. This has some side-effects

  • You have to enable national dataroaming as internally not everything seems to be mapped
  • If you boot the phone, you briefly see a roaming icon and a warning message that probably says that the data connection is unavailable. It’s only very briefly.
    This last shows that the simcard mvno mapping only happens if the phone is started, and my guess would be that avast gets confused by these tricks.

If needed, I should be able to provide a logcat.