Hello, I ve recently updated to avast 15.2.9898.9149 and from this update Im just getting random network inspector popups with results of the “new network” inspected, and changing for default settings my already configured rules. Is there a way to stop it? I have already stopped the autoscan of new networks and already saved ones but still annoyin like around every 30 min
I also get this too, after recent update. Have tried turning off all notifications that I can find, and silent mode (which was set anyway), so would be interested to hear if anyone managed to work out how to turn it off. Otherwise, I’ll be looking for a new anti-virus …
Same with me. It all began with the last Avast update. Any pointers to the solution?
Hello. Thank you for reporting. We’re aware of this issue. It’s a bug that accidentally slipped into the last application release. It will be fixed with the next version.
Hi, I also have this really annoying bug - when is the next update scheduled for?
Can i please ask you to send us a support package when the window pops up again?
The more occurences of this bug we will gather, the easier it will be for us to fix.
Go to Menu → Settings → Troubleshooting → scroll to the bottom and click Send Logs → fill some description that we will recognize, like “Network Inspector pop-up” → send the report, and ideally post the ID into this thread.
Thank you.
When I click on the button “Send Logs” nothing happens
I believe that you would first need to Ensure that Debug Logging is enabled.
That said, I suspect that because the Send Logs isn’t active, then theses Network Inspector popups aren’t considered a problem/bug and there are no logs being created.
Ordinarily as a former computer analyst programmer over 30 years ago - if the computer is acting as expected bad/error/logic programming then no debug logs.
So Avasts Quality Assurance team should have picked up in the Alpha Testing or in Beta Testing before its release.
I hadn’t changed any settings but on manually updating to 25.2 I was blitzed with network Shield popups
Adding my name to the list of users annoyed by this bug.
not good enough this annoying pain in the ass popups problem should have been rectified before its release bad software distribution .. incompetent quality control
Debug was hecking enabled. Unchecked and checked it again, still doing nothing.
Day 10 since I got this trash thing.
Just in case, again, clicking on “Send Logs” is doing nothing
Personally I would now modify your Network Inspector settings, to get rid of the popup pain in the backside.
I ended up unchecking them all as I couldn’t truly find the real culprit when I had two of them enabled after the update and multiple frequent pain in the backside I unchecked them all. Unfortunately being very angry I failed to document my actions.
Same here, nowhere to fulfill any description
Did you previously have Debug Logging before clicking Send Logs.
Also you need to enter a description of the problem
I’m not sure if you don’t give a description, etc (the bold text below) I don’t know if it gets sent or doesn’t acknowledge it.Go to Menu → Settings → Troubleshooting → scroll to the bottom and click Send Logs → fill some description that we will recognize, like “Network Inspector pop-up” → send the report, and ideally post the ID into this thread.
Thank you everyone for your patience. We had unexpected technical difficulties releasing an update.
The issue with the popups is fixed and has been retrospectively applied to versions 25.2 and 25.3 via an microupdate. Please restart your computer for it to take effect.
The broken Send Logs button will be fixed in the next regular release 25.4.
Have a nice day.
All you gotta do is uninstall the latest version of Avast and revert back to the previous version:
DISCLAIMER :
Downgrading to a previous version might put you at risk as the 'Engine' has
instructions that are updated in each Version of Avast and may have included
a new instruction or a re-write of instruction sets that is in the program that operates
the engine and works with the Virus Definition database a certain way (how it reads it)
and how the program applies those actions, and use certain algorithms to understand
the functions of viruses, malware, trojans, PUPs, etc., and how they interact with your
system - Avast's engine protects things in a certain way and also uses the
Definitions Database to find and neutralize threats.
You here by acknowledge that by downgrading to a previous version changes this behavior
to a prior version of instruction sets that might re-introduce a flaw in the way the
engine works with the Virus Definition Database to combat these threats, putting you at
risk of potential infection.
You agree that this is solely your responsibility should you proceed - Use caution and
common sense by using backup protection: e.g Have Malwarebytes along side Avast for
protection, utilize firewall setups, use common sense when opening files & Compressed
folders, and use protection in your browser (e.g uBlockOrigin) - Don't visit bad sites!
I will not be held liable for any damages that may occur if the user fails to do things
to secure themselves prior to downgrading.
The safe link to download the offline installer for Avast Antivirus is located here:
https://s-iavs9x.avcdn.net/iavs9x/avast_free_antivirus_setup_offline.exe (this is Avast’s file service server).
This link naturally will download the latest version however, you can get a previous version with this link by searching in the Archive.org database.
If you go to https://web.archive.org/ and drop the link above and search it you will find snapshots of this ( I chose March 5th) and download the version that was available at that time {Version: 25.2.6150a (build 25.2.9898.924)}
Once you do this scan it with Avast and Malwarebytes to insure it is safe (I did and it was clean).
Then uninstall the current Version of Avast, Reboot computer,
Disconnect from the internet IMPORTANT!: This is crucial to prevent Avast from auto updating to latest version once you install the older version!!!
- Install old Avast.
- Open up Avast Antivirus GUI.
- Open Menu/Settings/Update/
- Select More Options under Avast Free Antivirus updates
- Select I’ll Update it Manually
- Re-Enable Internet/WiFi
- Update your Virus Definitions
- Wait for Avast to push another update to fix this wild bug and then re-enable Avast Free Antivirus updates.
I successfully downgraded to Version 25.2.6150a (build 25.2.9898.924)
I have not gotten any spam from notifications anymore since I downgraded..