ANSWER FROM AVAST

Viruses and worms
1

A few topics back you guys helped me clean out a few viruses… in the course of that help you suggested I tell the people at Avast about the viruses that creeped into my computer unawares. I did that and this was their reply:

Dear customer!

Send me that file to analyse, please. In some password-protected
archive (ZIP, RAR) preferably.

–
Best regards,
Michal Zrubecky (avast! support team)

Avast failed to find these virus’s during a scan:

C:\Documents and Settings\All Users\Start
Menu\Programs\Startup\Search.vbs - VBS/Krepper.A* → Infected
C:\WINDOWS\pss\Search.vbsCommon Startup - VBS/Krepper.A* → Infected
C:\WINDOWS\system32\ATPartners.dll -
TrojanDownloader:Win32/Rameh.C → Infected
C:\WINDOWS\system32\bolae9.dll - TrojanDownloader:Win32/Rameh.B → Infected

I found them with RAV online scan.

Now how do I do that?

I still have the first one in my AVAST chest: The trojan-gen
The other ones I found with RAV.

How the heck do you send it to someone, especially with Avast checking my outgoing mail and who knows if my server will let me send viruses?

2

To send your suspicious files to ALWIL software for analyzing,
You should compress and password protect the infected files to a ZIP file. Once you have created your ZIP file, send it to (virus AT avast DOT com) (AT = @, DOT = .).

That way the files will not get deleted by your ISP/mail server and the file will go through for testing. :slight_smile:

3

softwareguy
Can I ask a beginners question…or a dumb question ::slight_smile:
How do you zip a file…Ive never quite understood this part.
Appreciate yr help
Cheers! Phil

4

To create a archive, you can use several applications like:
Winzip, Winrar, WinAce. There are many more, but these are the most used ones if I am correct.

5

philsharp/BarbeeGee

To zip a file using winzip (You can download the never ending evaluation of winzip here ) find the file you want to zip and right click it and then select winzip then “add to zip file”, then press add go though the options untill its ziped up, if you want to password the zip file, there will be an option to “encript” the file in the first box, check it and press add, and at the end of the options it will ask you to choose a password.
Then email it to them using a email service of your chosse.
Make sure if you send it to ALWIL (avast) you mention the passowrd in the email so they can open it.

BarbeeGee

How the heck do you send it to someone, especially with Avast checking my outgoing mail and who knows if my server will let me send viruses?

If a file is passworded/encripted nothing can it in or out of it without the password, not even a virus scanner.

–lee

6

Thanks guys.
All is now clear ;D
Cheers! Phil

7

winXP has a built in Zip — so you don’t need any of those if you happen to have XP.

8

Sojourner: it did not come on my WinXp. I had to download the “evaluation” version. ::slight_smile:

Lee: thanks for the directions. Now all I have to do is remember them. :slight_smile:

9

Hi Gene,
What is the evaluation version? I was going by the fact that my XP home has a zip, which I had just looked at for awhile, not needing it, when it was brought to my attention on another forum that XP has a zip program included;since then I have used it, and it is so simple!
You are the first to tell me the rest of the story – that not ALL of the XPs have the zip ! Thank you – :slight_smile: