About a week ago, I started having internet access problems and I’ve traced it down to Antitrack Premium. I contacted support and when they responded, I followed their instructions. It is working better now - but not consistently.
Sometimes the problems - sites timing out, not being able to establish secure connections, also with apps like Dropbox - start repeating again, and then Antitrack crashes out. Before it does, I can see the browser protection tracking protection are disabled - although I certainly did not disable them.
Has anybody seen anything like that? I’ve written to support and am waiting for an answer from them, but thought I might find some suggestion as to what to do here. It is as if the trackers are revenging themselves - I block them, they block me?
Hi,
Did you found a solution for this? I’m having the same issue.
Kind regards,
Hendrik
Hi Hendrik27,
I would recommend that you first follow the instructions in this support article to fully uninstall and then reinstall Avast AntiTrack. Please note, the article is titled as a solution to a different issue but the full uninstall/reinstall instructions are correct, and should help to resolve the issues you are seeing.
Same problem. Antitrack premium. Randomly when I check, browser protection is disabled! I have uninstalled and reinstalled repeatedly. Why did I buy this crap? Last time. I succumbed to the constant BS advertising that pops up as an “issue” after scanning manually on my paid Avast Internet Security. I am getting fed up with the constant sly adverts that Avast forces on me. I have been a paid client for years, but this is getting too aggravating.
You can disable the ads in the paid versions: Avast GUI → Settings → Personal Privacy
I’m experiencing the same issue and support has been rather slow. Has anyone found a solution? Considering a refund application…
I have the same issue and have tracked my problem to my use of Remote Desktop Connection.
Every time I log into the affected computer remotely, Antitrack bugs, disables tracking, and requires a restart.
I don’t surf the internet on the remote, but do occasionally log into some necessary sites, so this is more of an inconvenience than anything else.