Hello, I am sorry to bother you but my knowledge is very sketchy when it comes to techy stuff and you were extremely helpful to me previously so i thought I’d ask again.
Last week avast stopped loading properly, I just rebooted and it reloaded. I ran virus checks which came back clear. When it happened again I followed the instructions to repair but it wouldn’t even show up, so I restarted the system and avast loaded. then my Trend anti-spyware did the same. Now every time I start my pc various applications fail. it’s random but has included my outlook express, Firefox, Internet explorer, even the control/alt/delete function. The pc also suddenly freezes on me.
As I said Avast is not picking up any virus. I wonder if it’s an internal computer malfunction, but have no idea how to check. I have bumbled around for a bit , and thought I’d ask if you had any advice you could offer me please?
To test your memory see http://www.memtest86.com/download.html
I suggest you install avast from the scratch again and have, at least, it working.
Do you have any other antitrojan tool installed in your computer?
Is your Trend Micro Antispyware a "standalone" program or is it part of
their 2 more expensive programs . Either way, their "antispyware"
program is NOT one of the top antispyware programs and antiSPYWARE
Expert Eric Howes does NOT include it in his "Trustworthy" group
( www.spywarewarrior.com/rogue_anti-spyware.htm#trustworthy ) ;
would be better using the "Trial" ver of AVG Antispyware from
www.ewido.net and/or the FREE ver of SUPERantispyware from
www.superantispyware.com .
May want to seriously consider running the Online Scan at
www.ewido.net !?
Hello, Please don’t be cross but I looked at the memory scan thing and it scared me! I actually don’t understand what i am looking at. Hence the idiot name.
I ran Ewido which didn’t pick anything up, reset Avast which still comes back clear, ran Windows defender which is also clear. I have just run superantispyare and it said it found
Worm.SYSHost.Process
in C:\WINDOWS\SYSTEM32\SYSHOST.EXE
It said it would delete and that I needed to reboot which i duly did, after the reboot tho’ my pc flagged up that it needed to check a disk for consistency (which is doing nearly every time now). By the time that had done and reloaded it said that superantispyware had encountered a problem and had to close. I have also lost Firefox today. Every time I log on something doesn’t load; Avast, IE, Outlook express etc. Sometimes it comes back if I reboot and sometimes it doesn’t.
Hello, Please don't be cross but I looked at the memory scan thing and it scared me! I actually don't understand what i am looking at. Hence the idiot name.
Sounds like you need to call a computer technician to me.
Have them check your memory and hard disk for errors.
I think FwFrank is right about possible hardware problems. Maybe that and some malware to deal with still. Do you get check disk often, or was it a single occurrence?
Which version of Windows do you have (XP, 2000, etc)? Make sure all your security patches are up to date, especially this one
[*]Save HJTsetup.exe to your desktop.
[*]Doubleclick on the HJTsetup.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Hijack This.
[*]Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
[*]Put a check by Create a desktop icon then click Next again.
[*]Continue to follow the rest of the prompts from there.
[*]At the final dialogue box click Finish and it will launch Hijack This.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
.
The log will be long and may exceed a single post. Feel free to use multiple posts if necessary.
Thank you for your time. i have run hijack and these are the results. Do they mean anything to anyone?
Logfile of HijackThis v1.99.1
Scan saved at 18:16:18, on 22/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Thank you for your advice.
I have been attempting to do a memory test and downloaded mtinst.exe, double clicked, saved and copied to firstly a cd, then when I couldn’t get that to work a floppy. Still when I try to reboot and run disk it doesn’t load. I’m so sorry, I know I’m clueless but can anyone tell me what I’m doing wrong?
It’d be so good if I could do this without parting with my pc. The repair guy takes days and days, and at the mo It’s the only pc I have access to.
mtinst.exe will create a disc image (ISO) file. You need to make sure you use this .iso file to create a CD, and not just copy it to a CD. If you have a disc burning program, you should have a menu option like this:
burn from disc image file.
Click this option and select the .iso file created by mtinst.exe to burn your CD.
I am so grrrrr right now. Frustrated doesn’t even begin to cover it, am spending my afternoon going round in circles.
I can’t get a burn from disc image file option. I have downloaded cdburn.exe from the windows but am too stooopid to get that to run.
Hi :