I love Avast’s Free AV and security - but I am having problems with the email protection, now questionable after checking my business email - retrieved from my hosted for years web-site email server (the email address is not public, only known to 3 people including myself).
Using Version 25.2.9898a (build 25.2.9898.915)
On 3/6/2025 apparently I received 3 emails from someone that it appears Avast decided to completely delete - not even quarantine.
Here are the details shown in each of the 3 emails:
Email Properties (seen in MS Outlook)
From: System Administrator
To: myprivateemail@myhostedwebsite.com
Date: Thu, 06 Mar 2025 00:53:02 -0800
Subject: Message removed
X-Antivirus: Avast (VPS 250306-0, 3/5/2025), Inbound message
X-Antivirus-Status: Clean
Email Subject:
Message Removed
Email Body:
A message has been removed from this mailbox by an entity other than this program, probably by a virus scanner.
This message is a replacement for the missing message.
No other content in the email.
I checked Avast Free’s Quarantine - and there were 17 email entries listed - all were for my yahoo.com email address - not this business email address.
I also checked on my web-site’s email server directly - it shows no spam emails, and it is set to not save successfully retrieved emails - so nothing is shown for these 3.
If these were malicious and Avast thinks they are a threat - then Avast should save as an email file and compress them so they can be safe but investigated - or - at the least, add the sender AND the message properties to the message area - so it’s sender could be investigated and verified.
Can someone from Avast confirm True or False - the the Avast Free Antivirus email protection will not quarantine some Emails and literally delete them without any sign of who sent them or any details?
Thank you,
Todd
40+ years Computer mainframe and pc hardware : 25+ years software in 9 languages
Beta-tester for Microsoft since 1998 and other products like Avast, Zone Alarm and Intel Processors…