Anyone having issues with the new Safe Zone Pay Mode feature, please?

Avast Free Antivirus / Premium Security
1

Upper Left Corner shows Avast Safe Zone, next to it shows in Green. Vanilla Visa. In the search or web address block shows www.vanillavisa.com/product.html. It should say https://www.vanillavisa.com, Not www.vanillavisa.com/product.html. There is a weird symbol before www.vanillavisa.com/product.html when I click on it tells me Unprotected Connection, www.vanillavisa.com the connection is not protected. Next it has Details: The site is using out dated security settings that may prevent future versions of Safe Zone from being able to safely access it.

How can I get the Green Padlock to show that I am on a Secured Connection?

Please some one help me fix this issue, as I am afraid to put any type of info on it. I can go into my Firefox browser and be connected with a Green Padlock, but I prefer to use Avast Safe Zone and not to have any worries. There must be something I am doing wrong or it is just a Bug?

Thanks for your time and have a nice evening!

2

Yes, me too. Takes ages for Pay mode to launch, then when I fill in the passwords etc. for my bank and press return, it boomerangs me back to the login page. Very frustrating. Have tried repairing Avast but still the same

3
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
4

Hi. I’m using Avast Pro, lastest version uploaded 2 days ago, windows 10, 32 bit. No other software issues

5
  1. Download Avast Pro Antivirus: https://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
6

Thanks - will give it a go!

7

OK, report back.

8

Well I uninstalled and reinstalled as directed. Pay mode worked fine for a few hours, but now boomerangs me back to the first sign-in page!!!

9

Submit a ticket: https://support.avast.com/support/tickets/new