just wanted to ask if anyone of you have seen the notorious ashServ.exe error on system shutdown with the latest avast build (4.6.665)?
(The error message says something like
“The instruction at 0x7c910e03 referenced at memory 0x00000000 could not be read. Click ok to terminate the program” and the title of the dialog is "“ashServ.exe error”.
We made some changes in the last version and would be curious if they fixed the problem or not… I’m not too optimistic in this case - but one never knows.
Sorry I’m probably not much help here – no problems at all so far, but it was extremely rare for me (maybe two or three times total) in the earlier versions.
I vaguely seem to remember that in my case, when it did happen was if I shut down with the Standard shield paused for whatever reason. But far more often, I’ve done the same thing with no problems, so who knows?
I occasionally have blue screen crashes on windows shutdown that still occur with the latest version but I am hesitant to blame Avast!. Does win95 generate a log we can check?
Im really sorry to tell u this but its still there! I got it two times even after updating to v4.6.665!! Hope this gets resolved soon! Its not a problem but it irritates!!
Have experienced these crashes quite frequently on two of my three laptops. On one of them it happened every time when shutting down, on the other one the crashes were about every third or fourth shutdown. A third laptop has never had these crashes at all. - Now, with the latest build, all three systems seem to be crash free.
Sorry to say, I have had the problem twice since the update. Fortunately, it’s just a minor annoyance. I’m still puzzled, though, about why it’s so hard to fix.
I have recently installed it on 3 systems (one desktop and two laptops). The two laptops are used regularly, and I get the occasional error message when shutting down. One machine is quite loaded with software, the other one has been clean installed with only Office 2003, Spybot S&D, Ad-Aware and some other small applications (like Adobe Acrobat Reader). Both laptops have SP2 and the latest Windows Updates.
Oh, small Edit here: both laptops are connected on a WiFi network behind a Firewall and on a cable connection to the Net. I can’t remember seeing the error on the desktop that goes straight into the router, but I don’t boot that unit a lot, and the error is intermittent on the laptops anyway…
The problem is still there. I didn’t know it exits since I was using the Home Edition.There is a big message of error system each time I shut down my computer now. At first I didn’t know ashSer.exe referes to Avast. I downloaded a special programme to speedup xp shutdown. But nothing happened after seaching in the net I found the problem shown in this forum and I downloaded " http://cat.asw.cz/misc/ashserv.zip" from" PC won’t shut down with 4.6.601" to fix it but another message shown says that it can’t find AswAux.dll.Maybe it happens because it’s a different version. So I have three options either go back to the Home Edition or move on to another antivirus programme or accept the problem and keep things the way they are. I’m totally confused and I don’t know what solution should I choose. Please help me. Note: I do use the updating and it says that my program is up to date . my version is 4. 665. "
Curious, why would you want to speed up a shut down? I know in XP it takes alot of time to shut down the PC cause you had to end all the programs and saving your settings. Shutting down a computer takes time and great effort as if your carrying a baby on a ladder.
