ashShell.dll

Avast Free Antivirus / Premium Security
1

:frowning:

Vista Home Premium.

4.7 failed to update to 4.8 I would fire up the program, it’d do the memory test and… nothing. My system tray icon went walkies, too.

So I downloaded the 4.8 installer. I uninstalled 4.7 but, the /program files directory remains with that one .dll in it, otherwise empty.

I CANNOT delete it. Explorer.exe retains a hook on it.

I can’t install 4.8 because it’s finding the hook and rejecting it. I have temporarily installed AVG 8 but even that complained that another av was running.

I need to delete the .dll

2

Oh, I forgot.

I have tried two applications to remove the hook, google “unlocker” and “move on boot”. I use Tweak UAC to suppress the elevation prompts and I right clicked the 4.8 installer and ran as administrator.

3

Restarting the computer should unload the module.
If you rename it beforehand, you can be sure that it won’t get loaded again.

4

Sorry, no.

The module is still hooked on reboot. It seems to be perpetually on. I can’t even get rid of it in safe mode.

5

Use avast! uninstaller from the safe mode.
If even this doesn’t help, then the problem is somewhere else…