When I try to open some of my applications, such as Google Chrome, on my laptop, I get an error message saying that “aswcmnbs.dll was not found. Reinstalling the program may fix this problem.” Google tells me that this dll file is associated with Avast, but Avast antivirus is one of the applications that can still run. I have already had enough issues after using the Avast Premium Cleanup and customer service is almost no help. What’s going on with this dll file and how do I fix my laptop?
Repair Avast:
- Control Panel → Add/Remove programs → Avast
- Click on ‘Repair’.
- Follow instructions.
- Reboot.
If repair doesn’t solve the problem, try this, Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Fully uninstalling, and reinstalling Avast seems to have fixed the issue and allows my applications to start (they all are basically saying they need to be reinstalled too…) so the issue is fixed. If I were to guess, it may be because the Cleanup Premium was reinstalled with it.
Either way, thank you for the help. I’m going to go clean up the mess Cleanup made.
You’re welcome. You might consider removing the Cleanup Module. 