I ran ASWMBR and it appears that it indicates Norton Antivirus is a problem. I’m hesitant to click the “Fixmbr” button for fear it will really mess something up. Comcast is telling me I have a “MugaVuga” bot and and I’m just making sure I don’t. Nothing else is detecting it. Below is a copy of the ASWMBR.txt file. Any analysis/help would be appreciated.
aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2014-10-30 08:11:02
08:11:02.892 OS Version: Windows x64 6.1.7601 Service Pack 1
08:11:02.892 Number of processors: 8 586 0x1A05
08:11:02.908 ComputerName: DESKTOP-HOME UserName: John
08:11:03.594 Initialize success
08:13:23.694 AVAST engine defs: 14103000
08:13:30.051 Disk 0 (boot) \Device\Harddisk0\DR0 → \Device\Ide\IAAStorageDevice-2
08:13:30.051 Disk 0 Vendor: Crucial_ MU01 Size: 488386MB BusType: 3
08:13:30.066 Disk 1 \Device\Harddisk1\DR1 → \Device\Ide\IAAStorageDevice-3
08:13:30.066 Disk 1 Vendor: WDC_WD20 01.0 Size: 1907729MB BusType: 3
08:13:30.066 Disk 0 MBR read successfully
08:13:30.066 Disk 0 MBR scan
08:13:30.082 Disk 0 Windows VISTA default MBR code
08:13:30.082 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 40 MB offset 2048
08:13:30.082 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 9842 MB offset 83968
08:13:30.082 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 478503 MB offset 20240384
08:13:30.097 Disk 0 scanning C:\Windows\system32\drivers
08:13:32.988 Service scanning
08:13:34.267 Service BHDrvx64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.2.1\Definitions\BASHDefs\20141024.001\BHDrvx64.sys LOCKED 5
08:13:35.509 Service eeCtrl C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys LOCKED 5
08:13:35.603 Service EraserUtilRebootDrv C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys LOCKED 5
08:13:36.700 Service IDSVia64 C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.2.1\Definitions\IPSDefs\20141029.001\IDSvia64.sys LOCKED 5
08:13:37.496 Service NAVENG C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.2.1\Definitions\VirusDefs\20141029.021\ENG64.SYS LOCKED 5
08:13:37.574 Service NAVEX15 C:\Program Files (x86)\Norton Internet Security\NortonData\21.0.2.1\Definitions\VirusDefs\20141029.021\EX64.SYS LOCKED 5
08:13:41.744 Modules scanning
08:13:41.744 Disk 0 trace - called modules:
08:13:41.744 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
08:13:41.759 1 nt!IofCallDriver → \Device\Harddisk0\DR0[0xfffffa8008a35790]
08:13:41.759 3 CLASSPNP.SYS[fffff88001db143f] → nt!IofCallDriver → \Device\Ide\IAAStorageDevice-2[0xfffffa8008753050]
08:13:42.337 AVAST engine scan C:\Windows
08:13:43.314 AVAST engine scan C:\Windows\system32
08:15:11.360 AVAST engine scan C:\Windows\system32\drivers
08:15:15.743 AVAST engine scan C:\Users\John
08:16:50.047 AVAST engine scan C:\ProgramData
08:18:45.543 Scan finished successfully
08:23:52.144 Disk 0 MBR has been saved successfully to “C:\Users\John\Desktop\MBR.dat”
08:23:52.160 The log file has been saved successfully to “C:\Users\John\Desktop\aswMBR.txt”