aswrvrt.sys problem - essexboy to the rescue (please!)

Viruses and worms
1

Hi

I’ve got the aswrvrt.sys problem on Windows 7 load. Regular boot goes to black screen. Safe mode boot hangs on aswrvrt.sys.

I had been having issues with Windows 7 freezing after about 30min but now can’t even get to a Windows screen!

@essexboy I’ve followed your advice in other threads, so I now have FRST.txt document. Where should I attach/send it?

Help/advice would be greatly appreciated. Thanks in advance.

P.S. I had previously done malware and virus scans and neither Malwarbytes, Spybot or Avast came up with anything sinister. So I’m starting to wonder if something happened during the latest update of Avast…which I did at a similarish time to when the computer started playing up.

2

Sorry…totally missed the obvious ‘attach’ option.

FRST.txt file now attached.

3

#UPDATE#

I copied an older version of fixlist.txt from another thread and ran the fix. It got me past the aswrvt.sys freeze…but now it freezes at ClassPNP.sys when I run in safe mode (still can’t boot in normal mode)

?!?

4

Hi it is not a good plan to use someone elses fix as each system is different

Download the attached fixlist.txt to the same location as FRST
Run FRST and press FIX
Then try a normal reboot

5

Noted…thanks.

Will run fix and let you know.

Cheers

6

It gets worse.

I now can’t even get to a command prompt.

Boot up the computer > hit F8 > Select repair computer > Windows appears to load some files > But then get stuck a a black screen with a mouse pointer.

That’s it…can’t do anything else.

I’ve tried booting in safe mode but I’m back to getting stuck at aswrvt.sys

losing. pretty. little. mind.

7

Do you have a windows CD as we will need to boot the computer from there and use the recovery console. If not let me know I will give a link to download the recovery console to a USB

8

Yes, got a Win 7 DVD.

…after trying and retrying about 30 times I finally got the system to give me a command prompt. Loaded up FRST and now it says “The tool is setting up itself to read Local Disk. Please wait…”

I’ve been waiting for about 15min. That normal?

9

No that is not

Can you use the system restore option from the recovery console

10

Assume you mean the Recovery Console from booting with the Win 7 DVD??

Am currently booting up using the DVD. Staring at another black screen with white pointer and nothing else…but giving it a few minutes in the vain hope that the lights might not be on but someone is still home.

11

Could you let me know what fix you used prior to mine

12

You mean the fixlist.txt fix?

It was one you posted on this forum for another guy. I closed the window so can’t recall off the top of my head…will go looking for it again.

BTW…I’m now in ‘System Recovery Options’ after booting from the Win 7 disc. Next steps???

13

OK at the command prompt type the following and press enter

chkdsk c: /r

Allow it to complete and then retry a normal boot

14

Okay…have started it.

(It’s running REALLY slowly…but it does appear to be doing something)

15

OK this will be checking the hard drive but, more importantly, the boot sector and it will run any repairs for the MFT etc if required. Fingers crossed this will allow a reboot

16

Oh dear. Here’s what I got:

The type of the file system is NTFS.
The first NTFS boot sector is unreadable or corrupt.
Reading second NTFS boot sector instead.
All NTFS boot sectors are unreadable or corrupt. Cannot continue.

I’m guessing that’s not good…

17

I am afraid not. We can try and recover the data that you need using a PE USB drive but then you would need to reformat

18

I have just thought there is a possibility we can repair the boot sector

At the command prompt type the following command

Bootrec.exe /FixBoot

Allow it to complete and try a reboot … There are another one or two commands we could try after this

19

More than happy to give it a go if you’re happy to give me options.

(although the whole system did crash…so having to restart…again.)

20

“The operation completed successfully”

Do I chance a restart?