I have problem whit my antivirus
it says that"your system is not fully protected, Please use the FIX NOW button to start
fully protecting your system ",nothing happen when I push the button,what should I do???
(I updated it but nothing happened)
1 edit your thread title and change it to something more… realistic
2 check that your shields are really off
3 if they really are, restart your system and check again
4 if they’re still off, repair the install or uninstall/re-install Avast
Turn on definition auto-updates and see if that works. It prompts you if you don’t have definition auto-updates on. Pretty funky, huh? ;D
(P.S. Change your subject… It’s boring. ;D)
uninstall your antivirus…
There may be left overs…clean your computer with ccleaner…
Reinstall and update, this will fix it…
@ sina123456,
There is no need to uninstall/install the software. Follow the suggestions given to you by Logos in his post.
Very often, a simple reboot is all that is needed, especially after getting a virus definition update or after doing an program upgrade. Sometimes there is a glitch in the system and a reboot is all that is needed.
If this doesn’t work, then do the Avast Repair. To to an Avast Repair:
- Go to Control Panel > Add/Remove programs > Avast Antivirus.
- Scroll down and choose Repair function in the pop-up window.
- Reboot.
Let us know if this fixes your problem. Thank you.
For me only a simple log off helps me with that… But reboot will be better…
sina123456, please, upload (attach) the avast log: C:\Program Files\Alwil Software\Avast5\Setup\setup.log
(or the shorter C:\Users\All Users\Alwil Software\Avast5\log\Setup.log).
If the file is too big for the forum, post the last 400-500 lines of it.