Authorisation Password

a friend of mine installed Avast onto my laptop and gave me one of his three Internet Security licences.
I had to renew the licence today, so I have, but when I click on Activate, it asks for a password. If I click on my settings in Avast it also asks for a password. I have tried my Avast Account password and my friends, but nothing works. How do I get pass this password or change it to activate my internet security licence?
Thanks
Kel2113

You would have to get the password from your friend …

Or make sure you have the licence key and use the avast clean up tool to uninstall avast in safemode, then do a clean install and use set your own password.

Avast clear can be downloaded here. http://files.avast.com/iavs9x/avastclear.exe

Hi,
we have tried both our Avast Passwords but nothing.

I have tried to unistall avast and reinstall but to unistall it it asks for this password!

Kel 2113

Do you have a license key/activation code?

Or is it that you can’t access the avast! settings without a password…?

If you can’t access the settings (don’t know the password), the only way to fix that is by doing a clean install:

  1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition

Note: You need to be ONLINE during this install

http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

  1. Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
  2. Uninstall in safe mode using Avastclear.
  3. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
    Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot.
  4. Install the version you downloaded.
  5. Reboot.