Auto-Renewal cancelation needed

Hello, it seems that im unable to cancel mu auto-renewal subscription for Avast Internet Security… well i tried many many time and i had a message saying : we’re sorry but we couldn’t cancel your auto-renewal subscription. How can i do it then? im running out-of-time, it’s the last day before it’s auto-renewed :frowning: any help please.

Below is the mail that was sent to me from Avast:

This is just a reminder that we will automatically convert your Avast Internet Security (60-day Trial) - 1 PC, 1 Year subscription (Order ID: 15469511462) to a full version soon.

If you disabled automatic renewal please disregard this notice.

No action is required on your side.

https://www.avast.com/faq.php?article=AVKB12

Disabling Automatic Renewal service for Avast orders distributed by Nexway
https://www.avast.com/en-us/faq.php?article=AVKB136#artTitle

Disabling Automatic Renewal service for Avast orders distributed by Digital River
https://www.avast.com/en-us/faq.php?article=AVKB126#artTitle

Turn off Auto Renewal:
https://www.avast.com/faq.php?article=AVKB24#idt_0100

Access help on this topic within the Avast User Interface:
https://forum.avast.com/index.php?topic=165749.msg1181311#msg1181311

You can also look at/change the auto-renewal yourself here: https://www.avast.com/find-order

Eddy, you rock man, it seems that it worked out :slight_smile: thx a lot, you’re the MAN!!!

Ssst, not so loud.
Don’t damage my bad reputation ;D