Auto update on full time internet pc

Avast Free Antivirus / Premium Security
1

I have been following with interest the dialogue on automatic updates via modem ( http://www.avast.com/forum/index.php?board=2;action=display;threadid=772 ).

We have a potential issue with automatic updates - our computers are on all the time (without sleep mode) and run Windows 98se. Yesterday I manually updated from Aug. 22 to the Aug. 26 definitions. Today I checked another computer running Avast 4 - it is still on Aug 22! Isn’t twenty-four hours sufficient to check and download the update?

Please advise. Thank you.

Eric

2

If the connection is present, the update should take place no later than 4 hours after we issue it. If it does not something went probably wrong.

  1. Have you set the UseRAS option?
  2. How is the computer connected?
  3. Can you send the setup.log?

Thanks
Vlk

3

Oops, we’re on a T1 so on all the time.

Haven’t messed with that setting.

It’s still an eval version I believe.

I don’t have permission to attach the setup log even with .txt extension. To the naked eye it’s running at odd intervals.

Interesting snippet:
11:49:16.380 Removed obsolete file vpsm00030710.vpu
11:49:16.380 Copying C:\Program Files\Alwil Software\Avast4\Setup\seti000000eb.vpu failed!!! error 0x00000020 ignored
11:49:16.380 Dld mode: packages update
11:49:16.380 Dld files: 4
11:49:16.380 Dld bytes: 13235
11:49:16.380 Dld time: 2009
11:49:17.310 Sending stats ‘http://www2.asw.cz/cgi-bin/iavs4_stats.cgi’: 00000000 204
11:49:17.310 Return code: 0x20000000 [Something done]
11:49:17.310 Stopped: 19.08.2003, 11:49:17

I pulled out the started: entries, odd time intervals!
07:47:40.610 Started: 19.07.2003, 07:47:40
07:50:23.570 Started: 19.07.2003, 07:50:23
07:50:29.340 Started: 19.07.2003, 07:50:29
04:05:06.950 Started: 22.07.2003, 04:05:06
04:05:12.280 Started: 22.07.2003, 04:05:12
08:22:19.700 Started: 25.07.2003, 08:22:19
08:22:22.940 Started: 25.07.2003, 08:22:22
09:46:54.270 Started: 30.07.2003, 09:46:54
09:46:56.520 Started: 30.07.2003, 09:46:56
07:05:13.440 Started: 01.08.2003, 07:05:13
07:05:18.710 Started: 01.08.2003, 07:05:18
03:10:27.960 Started: 02.08.2003, 03:10:27
03:10:32.190 Started: 02.08.2003, 03:10:32
06:41:04.780 Started: 05.08.2003, 06:41:04
06:41:07.250 Started: 05.08.2003, 06:41:07
08:37:24.930 Started: 08.08.2003, 08:37:24
08:37:31.900 Started: 08.08.2003, 08:37:31
01:02:18.220 Started: 12.08.2003, 01:02:18
01:02:23.060 Started: 12.08.2003, 01:02:23
09:15:44.600 Started: 14.08.2003, 09:15:44
09:15:49.330 Started: 14.08.2003, 09:15:49
03:46:24.280 Started: 19.08.2003, 03:46:24
03:46:27.790 Started: 19.08.2003, 03:46:27
11:49:12.530 Started: 19.08.2003, 11:49:12
11:49:17.590 Started: 19.08.2003, 11:49:17
08:25:55.780 Started: 22.08.2003, 08:25:55
08:25:57.970 Started: 22.08.2003, 08:25:57

and same stuff, same errors. I think those are dates when he’s rebooted…