Automatic shut down

Hi you AV friends on this here forum,

I cleaned my fourteen year old cousins’ computer out - virus found wuwua.exe. No other viruses or trojans found. Avast installed, mail scanning installed, ZoneAlarm. Still this windows 98 SE system shuts down randomly automatically. It is on dial-up. Where do I have to look. Is this some malware, is it the ISP or settings. Sometimes it works quite some time, then suddenly after starting or sometimes after some time, it suddenly closes down and has to be restarted. Anybody seen this problem before. I going to visit the lad to-morrow, and I want to come up with some fine answers,

polonus

Energy settings?
Overheat (fans)?
You mean shutdown or crash or freeze?

Hi Tech,

Not a crash, no. Not a freeze either. Just a shutdown. The computer shutdowns, just like when you restart, but then the restart is not performed. That kind of shutdown. So screen goes black, have to restart, once it did this twice within a short interval. What can this be, according to you Tech.?

polonus

I’m not sure, like you, but I think the ‘black’ screen is indicating monitor or video…
Does the HDD show any activity while the black screen is there?
I’m guessing if the computer really shuts down of just the monitor get black…

My old pc had suffer random restarts too, it was a Windows 98 Plus with Dial-up. Everytime I disconnect my Dial-up manually, my PC just restarts by itself. Never had a time where my PC just shuts down, just restarts. Sometimes my Dial-up disconnected by itself and causes my PC to restart again by itself too. Does the PC restart while you were connected to the internet using Dial-up? ???

Hi Turkey,

Yes that is the case, what was it in your case?

polonus

Disconnecting my internet, sometimes when I do that, my PC restarted by itself, sometimes my Dial-up disconnect by itself.

if its windows xp it does but you need to leave it for 2 weeks for it to that… but i faught windows 98 was stable … werid

Hey, I had the same problem more than year ago when I was on dial-up and 300Mhz celeron with Win98. Hard to say this, but I solved problem only after reinstalling all system… :-\

Hi Ylap,

The 14 year old boy just installed new soundboxes, I think there is our shutdown problem, must have something to do with driver-conflict (sterowania). There is where I am first going to concentrate. SOUND. It is always good to logically think, what was altered to the sytem, and there you have the cause of many problems. Just analytical thinking. Don’t you think so, friend Ylap?

polonus

Everything is possible… Good luck solving that problem. :wink:

Hi Ylap,

Yes you hear from me later what it all came down to. To-night I went to his home because it was his brother’s birthday. I had him go to start - panel - and doubleclick sounds and adjusted this to solve the problem Three steps to go there from A to C. Test. He had to restart later. Or he has to find the right drivers to the soundboxes, he just plugged and played.

polonus

Polonus, if the sound issue doesn’t solve your relatives problem you might try going HERE
to see if this might solve the problem. :slight_smile:

Hi ye good ol’ Texan,

Much appreciated, I will go there by the book. I think we will tackle it as I have a couple of days more out here, before going back to Rotterdam.
Greets from me here in Poland,

regards,

polonus

Your more than welcome Polonus. Just hope some of that information can help you. Have a nice day and enjoy your vacation. :slight_smile: