I have Avast 4.7.1001 Home Edition running on Vista Home Premium. I can update iAVS & Program manually, but my automatic updates are not working. The Warning.log file shows:
5/9/2007 10:39:25 AM 1178725165 SYSTEM 1756 Function setifaceUpdatePackages() has failed. Return code is 0x00000426, dwRes is 000003E6.
5/9/2007 10:39:25 AM 1178725165 SYSTEM 1756 An error has occured while attempting to update. Please check the logs.
Interesting; can you try a repair of avast installation?
(Control Panel → Programs and Features → avast! Antivirus → Change/Remove → scroll the list and select Repair).
If the problem persists after trying to repair, as Vlk said, please, post the last 100-150 files of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
I’ve been away for a bit (hospital) and am now ready to try some of the suggestions.
My current info is:
avast! Build: May2007 (4.7.1001)
VPS Compilation date: 5/7/2007
I just did a REPAIR as Vlk suggested. I’ll just have to wait for an auto-update to occur to see if that helped. If not, I’ll post those lines of the log.
BTW, I have also had somewhat similar problems updating the Windows Defender files and using McAfee auto update (which I had prior to using Avast)
The REPAIR did NOT work. This morning when I fired up the computer, I got the Update Error box again. I have attached the part of the setup.log from 5/14/2007, when I did the REPAIR. I couldn’t post it because of size limits.
DavidR, I did run the McAfee Cleanup Tool after I deleted McAfee.
I just checked the WARNING.LOG. and found a new entry today.
5/15/2007 7:52:51 AM 1179233571 SYSTEM 1668 AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Windows\assembly\GAC_MSIL\LOG.Foundation\2.0.2536.35576__90ba9c70f846762e\LOG.Foundation.DLL (C:\Windows\assembly\GAC_MSIL\LOG.Foundation\2.0.2536.35576__90ba9c70f846762e\LOG.Foundation.DLL) returning error, 00000005.
I also got a warning through Windows Security Center about outdated AV files. The “Update Now” button in Windows Security Center DID work (manual again) and my “VPS Compilation date” now shows 5/15/2007.
Sjd, by your log, I suggest installing from the scratch. You have problems with security access to the avast folder C:\Program Files\Alwil Software\Avast4*.*
The user must be logged for me to download the log again and check what was my previous mind…
Or something else is blocking me to download the log (I’ve tried Firefox and IE).
It is working for me, if you press the mouse wheel (or middle button), it should try to open in a new tab (my setting in firefox), but for me firefox pops-up the Open With or Save to Disk dialogue window.