Avast 4.7 and Vista Problems

Avast Free Antivirus / Premium Security
1

my Englisch ist not to good, is on Abacho.de Translation:

Hello, I have Avast 4.7 Home and Vista Home BASIC. And exactly there are the problems, I put sometimes the error message purely: Description on account of a problem this program any more cannot communicate with Windows. Problem signature Problemereignisame: AppHangXProcB1 application name: ashSimpl.exe application version: 4.7.936.0 application time temple: 45a65733 fall signature: 5717 fall types: 32770 on application names is waited: setup.ovr on application version is waited: 4.7.0.0 company system version: 6.0.6000.2.0.0.768.2 area pattern-ID: 1031 additional fall signatures 1: 9451680926941736254988edc844ff0d additional fall signature 2: 9377 additional fall signatures 3: cf84a63c04e44c93f96c230f674c0f97 additional fall signature 4: 8faf additional fall signature 5: 93ec404ab2d673d8f3bdc659a9770194 additional fall signature 6: c983 additional fall signature 7: c80c3efbcbe10ab537026e5b36f4918d further information about the problem Bucket-ID: 15709540 My systems AMD Athlon XP 2500 + bar tone, Nvidia Nforce 2 Board, Nvidia 6600 GT, Audidy 2 Platinum, 1 GB RAM

What has happened here and what can I do?

2

GerhardKA, can you please:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Use Avast Uninstall for complete uninstallation.
  4. Boot.
  5. Install again the last 4.7.942 version and see if it solves your problem?
3

Hello Tech, the version 4.7.942 have I however already, if I look under info. von Avast, has I already the version 4.7.942

4

But look:

It’s better a clean installation (following the steps I’ve posted before).
Maybe you can explain your problem, don’t worry that much about your English, we can understand you.
It’s difficult to know what is wrong in your computer without further info from your turn.

5

The versioninfo of avast! executables didn’t change during the recent bugfix releases, i.e. you’ll see 4.7.936 in the file properties, even if you have 4.7.942.

When exactly does this error appear? (when you are running a scan, or when you are starting the program, or some other time…?)