When I first started using Avast the database would automatically update. Since I have registered I have to update the virus database/program manually in spite of automatic being selected in the program settings?
Please check if the file C:\Program Files\Alwil Software\Avast4\Setup\servers.def is displayed correctly, it should contain [servers] on the first line.
You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the one in the avast setup folder, disabling the avast self-defense module first.
How do you connect to internet, is it ADSL? And do you have other computers with working avast updates using the same connection?
Try to open avast settings - Update (Connections), press Proxy button, and select Direct connection, press OK to confirm. Then try to start iAVS update manually again.
I took your advice and nothing has changed - I guess my only option is to reinstall avast again?
It won’t be bad an installation from the scratch:
- Uninstall avast from Control Panel first.
- Boot.
- Download the latest version of Avast Uninstall and use it for complete uninstallation.
- Boot.
- Install again the latest avast! version.
- Boot.
- Check and post the results.