Hello
I recently installed Avast 4 Home Edition, uninstalled it then reinstalled it. I unistalled the program by going into control panel and unstall programs followed all the steps, then restarted. I then installed Avast 4 Home Edition again. I turned on my computer, it scanned, found nothing. I am able to log on, get onto the internet, but unable to get to my email home page, unable to log onto AIM. It seems anything that is password protected I am unable to enter. I am able to access the internet but when I need to log into a site, the screen remains blank (white) and in the bottom left corner it says “done” as if the page is loaded. I am using WINDOWS Vista. :
Please Help :
Rose
Hi Rose!
do you use any other security software?
which antivirus was previously installed on the pc?
yours
onlysomeone
Hi
McAfee was originally installed when I received the computer from Dell. No other security, just what Windows provided (Windows Defender). After the one month was over I installed Avast. Computer was working fine. After about 2 weeks I uninstalled Avast and then reinstalled it. Then the problem started.
You don’t say what version/product, so here are a few that might help.
McAfee has an uninstall tool that you could run to ensure any possible remnants are removed.
http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe Or http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
2007 version - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Also see - How do I uninstall SecurityCenter? http://ts.mcafeehelp.com/faq3.asp?docid=71525