I was told to run a system restore every now and then on my computer. I did this and the first restore was unsuccessful because of an improper shutdown. I couldn’t undo this restore and tried another restore point. No changes were made because that restore was also unsuccessful. When I went to my user interface it says that I’m Unsecured and I’m instructed to click ‘Fix Now’. This brings up the outline of a new window that only closes and doesn’t solve the problem. Below this is a description saying that “The avast! antivirus program has been stopped, or is in an inconsistent state. Please re-start the program to resume protecting your system.” After I click ‘Start Program’ nothing happens.
For a repair of avast. Windows, Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.
I don’t know who told you to run system restore now and again, but system restore is far from infallible and more importantly I would consider it an option of last resort.
System restore can have some unexpected consequences as it isn’t a complete backup utility as not everything is covered by it, so rolling back some parts of your system could have repercussions on other parts of it.
I have long since given up on system restore and disabled it, but you have to have something to replace it, like hard disk imaging software, which can make an exact image of your partition or hard disk at a given pint in time (when you create the image/s). This can be easily restored bake to the last image you made, I do a weekly backup image, so at worst you lose 6 days worth of change, but importantly all parts of the system are as they were at that time.
Whilst this isn’t directly related to your problem it is something for the future.
I would suggest you try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.
If that doesn’t resolve it a clean reinstall would probably be best:
Download the latest version of avast, 5.0.462 http://www.avast.com/free-antivirus-download and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
Download the avast! Uninstall Utility, aswClear5.exe find it here and save it to your HDD (it has uninstall tools for both 4.8 and 5.0).
Now uninstall (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility from safe mode, first for 4.8 if previously installed and then for 5.0, once complete reboot into normal mode.- 3. install the latest version, reboot.
Disregard my last post.
I stumbled upon another person who had a similar problem, and well, this link explains it http://forum.avast.com/index.php?topic=55995.15
Thanks for the input and help everyone.
Problem solved! ;D
