Well, since it has been stickied, I guess that answers my question from the blog… :
@Pavel Mourek Is this removal tool good for avast! 5?Could we also suggest it in the forums, as people are asking for one specific to version 5…
http://blog.avast.com/2010/01/19/the-new-avast-logo/#comment-2609
Wonder when it will become official…(i.e. available from the website…)
-Scott-
Many thanks for this, some of the people help over the phone can’t see or hear well, and this will make it faster and easier than the ad-remove programs tool in windows.
I don’t mind the work, but, I don’t like to look bad for recommending a program that turns bad.
I am fully read for giving feedback if avast wants it for the 30 years experience in repairs, and building specialized systems for handicapped and special needs.
For those who set up the program update feature to auto, I would hope avast can trigger a double check in the scripting to intervene and give enough info so people who can’t handle the recovery on their own will say no and keep what they have.
I do want to thank avast for the years excellence, and I pray they keep it up, and get back inline with the way things were.
The above file is detected as malware by norton but not in the VT
http://www.virustotal.com/analisis/1467dbe2b793bc930a585a8e9fd2683398a2926b7ac4d93c5bd88c04779f7da2-1264582109
So I download the removal tool to the desktop, go into safe mode and avast removal tool is not there…on the desktop in safe mode?
go out of safe mode back to normal its there of course but won’t run
On as admin
Any ideas
Try downloading it to C:\
Easily found whoever’s profile you’re in
Works with me under WinXP but didn’t delete the main directory of the program :
C:\Program Files\Alwil Software
Not to start with a silly question but have you already ran the ‘uninstaller’ before you loaded your Norton on your system?
As well, it seems its simply letting you know a file in an area not normally removed from is being removed I can see that this ‘alert’ is happening after aswclear execution so Norton is simply alerting you to the ‘deep’ changes the Avast cleaner is making.
I see nothing in your screen shot saying Norton thinks its Malware…in fact Norton tells you the file is safe, again, as far as the alert its simply due to the deep cleaning aswclear performs.
THIS IS ONLY SPECULATION…If anyone can describe whats happeneing here better please do. But thats what I see going on…nothing harmful, and Norton even says so with its BIG GREEN CHECKMARK.
Not to start with a silly question but have you already ran the ‘uninstaller’ before you loaded your Norton on your system?
As well, it seems its simply letting you know a file in an area not normally removed from is being removed I can see that this ‘alert’ is happening after aswclear execution so Norton is simply alerting you to the ‘deep’ changes the Avast cleaner is making.
I see nothing in your screen shot saying Norton thinks its Malware…in fact Norton tells you the file is safe, again, as far as the alert its simply due to the deep cleaning aswclear performs.
THIS IS ONLY SPECULATION…If anyone can describe whats happeneing here better please do. But thats what I see going on…nothing harmful, and Norton even says so with its BIG GREEN CHECKMARK.
Actually the file is safe even I know that but there was a norton pop up as soon as the download was complete I didn’t even run the tool.
Also the GREEN checkmark doesn’t mean that it is always safe I have posted the screens of a threat that has GREEN checkmark but its definitely a malware(took it from MDL)
EDIT: Also I have sent the file to symantec haven’t got replied about the result but my file is accepted for analysis and I will get the answer shortly
Many thanks for this, some of the people help over the phone can’t see or hear well, and this will make it faster and easier than the ad-remove programs tool in windows.
I don’t mind the work, but, I don’t like to look bad for recommending a program that turns bad.
I am fully read for giving feedback if avast wants it for the 30 years experience in repairs, and building specialized systems for handicapped and special needs.
For those who set up the program update feature to auto, I would hope avast can trigger a double check in the scripting to intervene and give enough info so people who can’t handle the recovery on their own will say no and keep what they have.
I do want to thank avast for the years excellence, and I pray they keep it up, and get back inline with the way things were.
tHANK you ja73, I am disabled as well and this is driving me up a wall…why did hey release this so soon? I downloaded it from Avast! website…now its gone…oh, dear…I have no antivirus and cannot get this mess off my machine…it says it is in use…and that is after all the uninstallers were run and the machine restarted…what a mess they created.
sunbirdbudz
Ran the Avast cleaning tool in safe mode but it sure doesn’t remove all the leftovers by a long shot
i also used resplendent registry and jv 16 power tools to get out the leftovers and ascertain all was removed after the use of the avast cleanup tool and rebooting back into safe mode.
I ran resplendent and jv in safe mode to clean it up.
All is well now on another av
keep in mind this was with XP pro 32 bit all service paks and updates onboard, had frequent blue screens after new avast onboard.
had tried a subsequent clean install but still no go.
Other systems with Vista 32 and 7 64 are fine with new avast.
Worked good to me, then cleaned with CCleaner and installed new version of Avast.
I was just about to buy Avast for a number of systems, but I can’t imagine making a purchase at this point.
After experiencing a crash last week, I installed the latest version of Avast 5.x.xxx and even upgraded to the latest release (in the hope of release from the buggyness), and as you might expect - nothing but problems!
(Fortunately my data, development apps, and projects converted over fine, but it’s cost me considerable time, energy, and lost income.
This was a big misstep and might just cause Alwil to fail!
I sure hope the company jumps out there and is proactive in the press, because after 32 years in the industry, I can guarantee this will be bad, Bad, BAD news over the next couple of weeks.
I’m really sorry to see this because I’ve been very impressed with the products and company thus far and have recommended them to a number of people. Someone asked me today about various system protection strategies and I wasn’t able to give them my standard answer that I’ve given over the past year for systems on the low end.
I said… "Go to Microsoft. "
Sorry; hope things get better; but gotta move on…
For really deep uninstalls, I use Revo Uninstaller. It scours out every file and registry key that remains, and it’s FREE.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
Use the left side gray button for the free one.
I’ve D/L v. 5, but after reading the forums and posts at VirtualDr.com, I’m waiting. If this continues, I’ll return to AVG.
Will there still be definitions issued for v. 4.8?
Actually the file is safe even I know that but there was a norton pop up as soon as the download was complete I didn’t even run the tool.
Also the GREEN checkmark doesn’t mean that it is always safe I have posted the screens of a threat that has GREEN checkmark but its definitely a malware(took it from MDL)
EDIT: Also I have sent the file to symantec haven’t got replied about the result but my file is accepted for analysis and I will get the answer shortly
I knew it the file is safe they have added in to their databases Norton now doesn’t detect as threat
I was just about to buy Avast for a number of systems, but I can’t imagine making a purchase at this point.
After experiencing a crash last week, I installed the latest version of Avast 5.x.xxx and even upgraded to the latest release (in the hope of release from the buggyness), and as you might expect - nothing but problems!
(Fortunately my data, development apps, and projects converted over fine, but it’s cost me considerable time, energy, and lost income.This was a big misstep and might just cause Alwil to fail!
…
Thought I’d post back in relation to my angry rant…
I’d first like to offer that Alwil might want to classify this program as - “post beta.”
Also, even though I still feel this application isn’t quite “ready for prime time”, I have to admit something…
After 32 years in the computer field… “I got OWNED!”
Finally admitted to myself that which I was in denial of for 6 days…
Last week I clicked on an email link from a friend on Facebook; it was a hacked email from his iPhone, and low and behold… My firewalls and ( avast 4.8 ) notified me of the vermin… I thought the beast was dead… Hard disk bad blocks and other little mouse sounds made me clone my drive with “Clonezilla” - No probs. Back up! Yippee!
CPU utilization “through the roof!” after installing Avast 5.x and new personal firewall… Started to tweak services… A little better, but cpu util still unattractive…
Starting noticing services, registry lint, and other telltale signs that something untoward was afoot - EGHAD!
In closing, I still like Alwil, will come back once the bugs are worked out, and I’m writing a filter for my Outlook and other clients - cause I’ll still be on Facebook.
All the best… I’ll be spending a bit of time getting my “loins re-girded!”
Ran the Avast cleaning tool in safe mode but it sure doesn’t remove all the leftovers by a long shot
i also used resplendent registry and jv 16 power tools to get out the leftovers and ascertain all was removed after the use of the avast cleanup tool and rebooting back into safe mode.
I ran resplendent and jv in safe mode to clean it up.
All is well now on another av
keep in mind this was with XP pro 32 bit all service paks and updates onboard, had frequent blue screens after new avast onboard.
had tried a subsequent clean install but still no go.Other systems with Vista 32 and 7 64 are fine with new avast.
Same here. I installed 5.0396 over 4.8, also XP Pro SP3 with updates etc. My computer was squeaky clean. 5 froze and finally installed after 3 reboots, but it wouldn’t run. I used the cleanup utility, then had to remove 200 registry keys manually anyway. Been using Avast only 6 months, and moving on to a different AV again.
Does anyone from Alwil ever post at these boards?
Wouldnt this thread title sound better as “avast 5 uninstall tool” instead of “avast 5 removal tool” .Word “removal” is usually asociated with malware “removal” tools and its really not the case
Just a suggestion !
It doesn’t uninstall it either. ;D
This is now available from the proper download site…
http://www.avast.com/en-gb/uninstall-utility
and the new link is: