Avast 9 still wont let Windows7 64bit sleep or hiberenate

Avast Free Antivirus / Premium Security
1

I just updated to 9.0.2007.172 from 8, following this

Note: please be sure you run all uninstall and cleanup utility as administrator and - which is very important! - you rune it AS ADMINISTRATOR. Be an administrator and run something “as administrator” is not the same so you should do right click on a exe file and choose "Run as Administrator"option.

  1. uninstall avast8 (and 2014 if you have it) - you should use our removal utility
    ( http://files.avast.com/iavs9x/avastclear.exe )

  2. restart and delete manually both avast folders. One in Program Files and one in Program Data.

Then check if in the adapter properties in control panels → network adapter settings is not present “avast firewall NDIS filter miniport”. If yes, remove it manually please.

Then go to Windows\System32\DriverStore folder and search for aswndis*.* . If there will be anything with this delete it manually.

  1. Turn off Windows firewall and use Microsoft clean up network driver utility:
    http://vpn.hpintelco.net/ifcleanup.x86.exe
    http://vpn.hpintelco.net/ifcleanup.x64.exe

  2. then clear all off-line content and cookies from your web browser and download our latest release
    http://www.avast.com/download-software

and install it. Before operating system restart go to avast GUI → additional protection → and experts setting of avast safezone and reset Safe Zone and you may reset Sand box too.

After successful installation could you double click on you license file to register your copy of avast.

  1. Turn on Windows firewall

my system should go to sleep in 15 minutes, it didn’t after 1 hour, so I put it to sleep manually, it wakes immediately, hibernation does the same.

I’m om windows7 ultimate 64bit sp1 and home 64bit.

is there a setting that has to be changed to let the system sleep, or is it still broken?

2

I am sorry about your issues.

There is a Avast Repair option in the Add/Remove programs in your computer that would solve most issues with Avast.

Click on “Start”, find “Control Panel” and click on it. A new window will open. Scroll down until you see Programs, click on it. Another panel will open up, you should see at the top Programs and Features, click on it and another panel will open up. Scroll down until you see Avast Internet Security, once you find it, right click it (hover your mouse over it will say Uninstall/Change). Once you click it another panel will be shown from Avast. Their will be several options for you to choose from. On the left side there will be shown the following. Update, Change, Repair, and Uninstall. Click on REPAIR and follow the instructions. This should fix any issues you have with Avast.

Please let me know if this corrects your issues.

3

thanks for the reply …

I failed to mention that had already been done.

I have found Avast is hammering at the network adapter every 2 seconds. Avast had been running only 45 minutes when I checked (see 283 updates)

If I disable the adapter the system will sleep, and stay asleep. That however is no solution as there would be no network or intenet.

4

hey meaby a re install from scratch might do the trick here.

download the latest version of avast from avast.com

download and run the uninstall tool from http://www.avast.com/sv-se/uninstall-utility

reboot your system

install the latest version of avast you have downloaded

did it solve your problem?

5

that has already been done form the install instructions above