system
June 20, 2017, 4:38pm
1
My customers are reporting issues when going to Paypal from a link on my site.
I’m able to see it on my own computer as well when using a pay button link, but if I go directly to Paypal there is no problem.
I have had my computer scanned twice and my website scanned by my hosting provider. All scans are clean.
error is https://www.palpal.com/webapps/hermes/token
Infection is: HTML:Paypal-B [Phish]
This is done using the Chrome browser.
Is this a false positive? What can I do about it?
I’m losing customers.
Any help appreciated.
Kerry
Eddy
June 20, 2017, 4:47pm
2
DavidR
June 20, 2017, 5:18pm
3
I don’t get as far as an avast alert as Firefox blocks it and gives its own ‘Your connection is not secure’ message for that link.
Eddy
June 20, 2017, 5:37pm
4
Indeed, browsers already blocking it/giving a alert.
But there is more going on there that make the site not secure :
http://urlquery.net/report.php?id=1497977867329
https://www.virustotal.com/en/ip-address/66.96.149.17/information/
system
June 20, 2017, 5:44pm
5
Eddy
June 20, 2017, 5:52pm
6
Cannot GET /webapps/hermes/token gives a " Cannot GET /webapps/hermes/token"
DavidR
June 20, 2017, 5:59pm
7
That URL if you had made the error on your site, would certainly look very like a phishing (typo squatting) attempt.
https://www.palpal.com/webapps/hermes/token
Using that palpal URL typo and the correct URL I now get a different firefox error - Cannot GET /webapps/hermes/token.
That URL if you had made the error on your site, would certainly look very like a phishing (typo squatting) attempt.
https://www.palpal.com/webapps/hermes/token
Using that palpal URL typo and the correct URL I now get a different firefox error - Cannot GET /webapps/hermes/token.
Get that same error using Chrome, etc.
system
June 20, 2017, 7:45pm
9
http://allanstudios.ca/avast-error.jpg
The URL still isn’t right. It’s just all I can see from the error msg.
Here is a screen shot of the Avast error.
Kerry
DavidR
June 20, 2017, 8:28pm
10
Have a look in the Web Shield log file, it should have the full path.
C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\report\WebShield.txt (XP location)
C:\ProgramData\AVAST Software\Avast\report\WebShield.txt (win7 & later location).
When you post the URL break it so it isn’t active, drop the https and www element and post the rest.
e.g. palpal.com/webapps/hermes/token....rest of url…
system
June 21, 2017, 12:39am
11
paypal[.]com/webapps/hermes?token=7D872073KA021964G&useraction=commit&rm=2&mfid=1497894243890_4502ce827ce69
This error appears several times in that file. Each time it has a different token value:
token=9B334303VA4368538&useraction=commit&rm=2&mfid=1497966802638_75b6d21a2b854
token=75H33843LP067150L&useraction=commit&rm=2&mfid=1497971813778_97b2ced264393
token=3PB623340P818991F&useraction=commit&rm=2&mfid=1497971982973_36afdcc28c887
Kerry
savcin
June 21, 2017, 7:15am
12
Detection has been already fixed. Should be fine with new VPS update.
system
June 21, 2017, 11:16am
13
I also have this issue with Avast / Paypal - and I am unable to pay important invoices that are due !! Please help!
I updated Avast Virus definitions and program engine - but still not working. What do you mean by "should be fine with the new vps update?? What do I need to update?
I get “threat blocked” when accessing a paynow button from a provider - it goes to
https://www.paypal.com/webapps/hermes?token= …
Then I get the same popup as mentioned in the above https://forum.avast.com/index.php?topic=204295.msg1402669#msg1402669
system
June 21, 2017, 1:04pm
14
I am running Virus definitions 170620-2 and Program v 17.4.2294
I am still getting the same error so I’m not sure what needs to be updated
Kerry
Eddy
June 21, 2017, 1:12pm
15
As Savcin said, you need to update the VPS.
But as it looks avast still need to roll out the new VPS.
If I look at the time Savcin posted it should be something like 170521-0 but that isn’t rolled out yet.
Yep
Some users don’t realise that 170620-2 means : ( year ) 17 (month ) 06 ( day ) 20 - ( update ) 2.
So that is yesterdays update.
Greetz, Red.
DavidR
June 21, 2017, 4:10pm
17
I believe that the -2 at the end of the VPS version is actually the 3rd of the day, -0 being the first of the day. Slightly confusing but I believe correct.
Eddy
June 21, 2017, 4:14pm
18
Indeed, they start with -0
Strange though that the latest still is 170620-2
There should have been at least one update today.
system
June 21, 2017, 5:03pm
19
Sorry to be dumb…but what is the VPS?
Kerry