Avast Anti Track (Ultimate). macOS 15.0 No longer works

Avast AntiTrack
1

Since upgrading to macOS 15.0 Anti Track no longer works

It opens at start up, but tracking functions not enabled

I’ve tried to re-enable but they won’t
Uninstalled and reinstalled, still the same.

In Mac’s settings it’s enabled on both ‘Login & Extensions’ and ‘Privacy & Security’/‘Full Disk Access’

Error occured changing tracking detection
(WebProxyProcessError.termin-
ated (“[“shouldRelaunch": true,
(“status|”: 10,
(“standardError’”:, "retriesCount)”: 0]”))

I’m assuming this is an issue with the new macOS as I’ve read reports of security software from various companies not working - is this a known issue?

Thanks

2

Hi.

I get the some issue. Any news?

Thanks.

3

Hi,

I did an online chat in November, I was told it’s a ‘known problem’. Since then nothing.

Still on latest version 1.6.3 released on 28 August.

Have you tried contacting Avast and getting a case raised?

Thanks

4

Any update on this issue. I have the same problem on two different macs all running Sequoia.

5

Absolutely nothing heard. I even raised a complaint but they haven’t replied to that either!

Please raise a case and include ink to this topic, just maybe someone will notice :crossed_fingers:t2:

1 Like
6

I contacted AVAST and they are working on the problem. Heres the chat:
is frustrating, and we deeply regret the inconvenience this has caused since September 23, 2024.

Unfortunately, due to unforeseen complexities, a fix for this bug won’t be available until sometime in Spring 2025. We know this is a considerable wait, and we’re working diligently to deliver a stable and effective solution as quickly as possible.

7

@user1535 Thanks for getting the latest update.

There is hope of a fix soon for us all :slightly_smiling_face: That said 6 months to fix is a very long time!

8

I have the same issue—incompatibility with macOS 15.0 has also affected Avast Cleanup. When Avast said Spring 2025, is it based on European Spring or Australian Spring season?

9

No problems for me with Avast Cleanup.

My licence expires in a few weeks, but they have extended this for another 3 months. So hopefully they will have the AntiTrack problem fixed before July 2025 :crossed_fingers:t2:

10

Same here…not working same error on macOS 15.3. Contacted Press as we do reviews of products and you guessed it… they read the mail but don’t give any response or feedback. Terrible service as far as we ‘macapps.cloud’ are concerned. The worst we found yet!!

11

Until this issue I’ve had no problems with Avast for over a decade, going back to using Windows.

Apple has Alpha and numerous Beta releases for software manufacturer’s to iron out any new bugs before the public release. The latest version of AntiTrack was released on 28 August last year, not sure how they missed this major problem.

12

just checking on this matter, status same? No Solution yet?

13

Still no update, it’s been a problem for ‘only’ 8 months :angry:

14

As of July 2025, there has still been no fix. For those who purchased a software license, will they be able to make a claim? Avast has been very slow in addressing this issue.

15

Just spent over 50 minutes on an online Chat.

Not resolved. No surprise, I mean it’s only been a problem for just under 10 months :enraged_face:

8 days of licence left, but they can not give me a credit. Has referred to someone to ask for this (but no guarantee they will), but I honestly don’t expect a reply from them

I don’t want to look elsewhere, but there is a limit to how far you can take these things.

16

I only have 5 days left on subscription (that Avast extended for a few months earlier this year) and still not received the promised ‘priority reply’ from Support staff.

I’ve been looking at alternatives, which I’ve narrowed down to Bitdefender. There’s also McAfee but not something I would ever install

Avast, AVG, Avira and Norton are all now owned by the same company Gen Digital.

@user2700 Good luck trying to get a refund.

17

… nothing seems to be happening. Question: Is anyone at Avast working on this issue?

18

Ich warte auch schon darauf eine Ewigkeit, dass der Fehler von AntiTrack beseitigt. AntiTrack lässt sich einfach nicht mehr aktivieren mit dem Code vom ABO AVAST Premium (10 Geräte) wo AntiTrack mit integriert ist. Auch eine Remotehilfe vom Service hatte keinen Erfolg, der Mitarbeiter versuchte es mehrmals mit der Deinstallation neu zu installieren und mit dem Aktivierungscode zu aktivieren, doch der Code wurde nicht von AntiTrack aktzeptiert. Der Avast Mitarbeiter hat dann nach einigen Versuchen aufgegeben und gemeint, dass er das Problem an den Service weiter gibt. Auf zwei anderen PC von mir gibt es mit AntiTrack keine Probleme.