Avast! antivirus program has been stopped, or is in an inconsistent state.

Avast Free Antivirus / Premium Security
1

Hi there,

I’m getting the above message from my Windows 7 laptop w/ Avast installed. Clicking the ‘start program’ link or the ‘Fix Now’ button at the top of the window does nothing. I’ve uninstalled and reinstalled the program to no avail. I ran HiJackThis with the following results:

I see a lot of things, but I’m definitely not an expert so don’t know what I should look at first. The (file missing) items seem suspect to me, as they seem like legit files. Any ideas? Thanks!!

-Mike

2

Follow http://www.avast.com/uninstall-utility.

Then download anew the setup.exe, install again and reboot.

Please report back.

3

I got it fixed, apparently even though I ran the repair utility, I hadn’t rebooted (didn’t look like it was needed, but additional research on this forum brought that to light). It seems to be working now. Any ideas why this is happening? Thanks!

-Mike

4

HijackThis is useless on Windows 7 systems as it has not been updated properly to support Windows 7.

Its always best to reboot after an un-install.